Need a part

Did you punch out (or cut) the plug that the hose connects to? If not, its blocking the water from draining to the hose.

Please rate 4 stars if this is helpful. Thanks and good luck!

TERMS OF WARRANTY Plastic parts, are warranted for thirty (30) days only from purchase date, with no extensions provided. First 12 Months: During the first twelve (12) months, any functional parts of this product found to be defective, will be repaired or replaced, at warrantor's option, at no charge to the ORIGINAL purchaser. To obtain service: Call 1-800-643-0067 or RETURN TO THE STORE WHERE PURCHASE FOR REPLACEMENT. http://pdf.lowes.com/useandcareguides/840206120030_use.pdf

Check with a local Sears store. They specialise in Kenmore appliances and can maybe order one for you.

You will need to disconnect the hose and replace it with a screw on cap that came with the unit. With that in place, the water will be diverted into the bucket. If you are missing the cap, you can probably find a replacement at Sears Parts Direct.Be sure you have the correct model number when searching Sears Parts Direct or before calling them.

I hope this helped you. Thanks for choosing FixYa.

Edwin, according to the Owner's Manual, when this happens the drain hose is not connected properly. Turn the unit OFF and unplug it, then disconnect the hose and reconnect it. Plug the unit back in, Turn the Master ON/OFF Switch to ON and press the pump button. If the hose is connected properly, the pump should tunr on and pump the water out.

To help you further, I have included a link to the Owner's Manual for a Delonghi model like yours. Once you go to that page, click on the Acrobat Reader Icon and download the Owner's Manual. You may print it is you like.

http://www.delonghi.com/us_en/products/dd50p/

Hope this helped you. Please let me know. Thanks.

No, that would probably leak too. What you need to do, is go to your local hardware store or home center (Plumbing Dept) and purchase a female to male connector. The female end is to connect to the unit's male hose connection and the other (Male) end, needs to be the same size for garden hose connection. Make sure that you use an appropriately sized washer for the Female end.

Hope this helped you. Please let me know. Thanks.

Check the hose connection on the dehumidifier, as well as the hose for clogs. That is what usually happens when a hose is connected and it doesn't drain properly.

Also, the hose should be no more than 5 feet long and MUST slope downward to drain properly. As, the drain relies entirely on gravity. There is no pump.

Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.

The blockage is not in the hose, it's inside the hose connection drain tube. To clear this clog, you will need an 18" long plastic Zip Tie, sized to fit into the drain hole. You can use something similar, but NO wire coat hangers. Carefully thread the Zip Tie into the hole and continue to firmly, yet gently work it in, until it reaches a bend in the tubing. You will need to gingerly work it past this bend, until it either bottoms out or you run out of Zip Tie. Then slowly pull it back out while rotating it. This will help remove the clog. Once you have pulled it almost all the way out, be prepared for some water to follow.

That should solve the problem for you. Please let me know. Thanks.

Fortunately Kenmore products are normally better at offering replacement parts than many other brands out there.
Here is a Link to SearPartsDirect specific to your humidifier. You will need to look at the "cut sheet" and determine which part you are looking for. Based on your description, it sounds like you need a tank?
I do hope you find this information to be very helpful to you moving forward. Please offer feedback on how I did. :-) If you have further questions, problems, concerns, please let us know. :-)

you should have a drain hose connector. this connecter is inserted into the back of the dehumidifier. your hose can then be connected to the connecter. if you are also miising your connecter,sears or any store similiar will have one