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Posted on May 03, 2009
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I cannot print anything. I keep getting a message that "the type of print head is incorrect and to install the correct print head". I have turned off the printer several times. I have unplugged the printer twice and waited a few minutes and turned it back on. I still get the above message. I cannot print from my computer nor can I make copies directly from the printer. HELP!!

  • Anonymous May 11, 2010

    Have you changed the print head?

    Just a q:

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1 Answer

Bernard D'Souza

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  • Expert 165 Answers
  • Posted on May 04, 2009
Bernard D'Souza
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Joined: May 04, 2009
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Bad print head or damaged ribbon cable (contact)

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