SOURCE: GE Simon 3 Alarm: Reseting Dealer and Installer Code!!
My problem is related. It appears that my Option 08 is ON, meaning the memory clear to factory defaults will not clear my (unknown) Dealer code/Utility code 1.
There must be some way to override Option 08.
My guess there is a jumper pair on the circuit board, but I can't find any description of the jumpers.
SOURCE: GE Simon 3 Alarm: Reseting Dealer and Installer Code!!
This is a little tricky with one person but it can be done with some long fingers. You have to lower the cover down on the keypad then push: cancel, clock set, minutes, and hold down the tamper button on the back while powering up; it might take a couple tries ;).
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