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Jeanette Posted on Nov 01, 2013
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417 44152400 21 code reads e63 and machine not draining properly

  • Jeanette
    Jeanette Nov 01, 2013

    Correction on my last post - the code was Eb3 and it seems after trouble shooting as suggested by the tech manual we will need to replace the main circuit board. I ordered the part today and will let you know if the did not work.

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gerbee gomez

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  • Posted on Nov 02, 2013
gerbee gomez
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Good Day,
Your washing machine is fully automatic?
the washing cycle is normal?
if yes do the same maybe it will help you.
for the fully automatic washing machine mostly have drain pump, please check the filter of your drain pump, how? remove the cup of your drain pump like a ordinary cup, screw it clock wise or counter clock wise.
Remove drain pump filter and clean it, some hair pins, cotton buds or coins or any small item that coz of clog up.
if your washing machine dont have drain pump ,but fully automatic check the drain motor if running or not? how? open the back cover for top loader washing machine only, select spin cycle and press start to see the drain motor running? the drain motor is like a small box with small wire to pull the lever of the drain to remove water inside, if the motor running or pull the lever of the water pipe but water still inside the washing machine, remove the drain cup or cover and clean it or check if have coin or cloth inside that coz of clog or water stuck,
if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.

check in the manual for the error code most of washing machine if the error code is in users manual its means its only minor problem,but if the error code is not in users manual its means you need to call an service technician to not waste your money or time if you do by your self.

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Hi there, my mum actually had that problem with her LG washing machine, we did clean out all the drains and hoses just like you did, and also checked the pipes for any damages(cracks/ bends). Turns out the cause was that the machine just wasn't sitting level, so it wasn't draining out properly. Water just collected inside the front of the machine causing that error. Check if the machine is level, and while you're at it check your filter for clogs.
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zjlimited_1845.jpg

Now, about OE code check the drain pump filter: items caught in the drain filter will prevent proper drainage. Over time build up can occur from detergents and additives used in the machine. Manually drain unit through the drain hose, then lay a towel down to catch the water, and remove the filter. Clean the filter thoroughly and restart the machine.

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