Question about Maytag M7DH65B2A Dehumidifier

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Dehumidifier running but not producing water

My dehumidifier looks fine, sounds fine but no water seems to be draining from the unit through the exit tube attached -- I can also smell that the basement is musty so I know that it is not collecting water appropriately. Is it time for a new dehumidifier? It is less than 3 years old but has run constantly . . .

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  • Anonymous Apr 30, 2009

    Same thing happening here! I hear the fan and compressor both running. Mine is a little under 5 yrs.

  • oconnd462 May 23, 2009

    "Dehumidifier running but not producing water", but it also cycles as if it removed the moisture.

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Sounds like your relay switch isn't connecting....

Posted on Dec 10, 2014

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Posted on Jan 02, 2017

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Hey friend, thanks for your post!

It sounds like your dehumidifier needs to be professionally cleaned. What could be causing the problem is a buildup on the inside of your dehumidifier where the water drains out and it is causing the water to not drain properly. Additionally, I would check to verify that the drain hole is tightly secured with the plug. I know you stated that the bucket is not leaking but have you removed it to verify? Please comment back if further assist is needed. -Matt

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Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier2_bing.gif.

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https://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

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A challenge dehumidifier not collecting water


If the room tempature is close to 60, the coils may be frozen (completely encased in ice). If this is the case, move it where the water can drain off - about 1 gallon which may NOT run into the drain bucket.
I out mine over the floor drain.
Turn off and it will defost over night.
Only specially made dehumidifers work below a room temo of 60 degrees (the temp of a basement in winter).
Does it need to be running? A digital humidity sensot from Radio Shack is cheap and may tell you the humidity is OK - only 50% or less.

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