Need a manual

I have a DX-80 same problem?

Let me think. On the face of the cabinet, there are 10 or so modular jacks, one for every 2 lines and one for the 8 stations. If you plug the lines into a regular (not Comdial) phone, do you still get a dial tone?
You would get lines 1 and 3, as line 2 would be the second pair of the first jack.

If the box still lights up, I'm guessing that whatever fed dial tone into those lines got disconnected. Is this the part where you tell us you went to VoIP or cable dial tone and they disconnected the local phone company interface?

I think you ought to start with the proper manual and a proper phone.

The XE series systems were made in the 90's, about 5 or 6 years after your 616x. They took advantage of the new phones, with display, and the 66xx and 67xx series sets. Your 616 uses the 64xx and old 35xx sets. So, which phones are you using? Start on page 47 of this manual http://public.carl.airpost.net/Comdial/Executech%20XE%20System%20Manual.pdf and make sure you program the ports on pdf page 58 (pgm 61) according to the phone types you have. Once you properly define the pones, everything will start to behave.

Carl

they are either restricted or what you are hearing is intercom tone and not dial tone. the phones may be set to dial out from a diffrent line grop as well have you tried dialing 81 82 instead of 9 and see what happens

send me a email at [email protected] and i will email you instructions

I can't find the specific user manual however this link seems to point to a generic setup for quite a lot of Comdial Executive phones, hope it helps http://www.mainresource.com/ComdialExecutech2000Tips.html

Restart your phone system. Let it stay off for a minute.
If problem continues look what is connected to your music on hold port. Look into that media device and conection methods. If nothing connected you will need to contact your local Comdial Vendor.
Cheers

DX-80 Comdial After power outage only Phone # 1 rings, i turned off for 1 min but no luck, any ideas?

BACKGROUND MUSIC IS PROBABLY TURNED ON.

TRY LEAVING THE PHONE ON HOOK, AND DIAL #1

Press ITCM # 1 to turn off Speaker button light