Just purchased new electric stove. The old stove had been hard wired. Black, white and copper. The new stove is asking to connect red, white and black. what should i do ?

no Iam not sure how to check it. I been told by lowes to just connect black wire with black and white with white which also have ground to it so i connected ground "copper wire" to the ground.



Stove turns on it also shows hot surface light on but its not getting hot.



Thanks no Iam not sure how to check it. I been told by lowes to just connect black wire with black and white with white which also have ground to it so i connected ground "copper wire" to the ground.

Stove turns on it also shows hot surface light on but its not getting hot.

Thanks

well the hard wire which is coming from the wall are black white and copper. on the stove i have black, white in the middle and red on the right side. ground plate is with white wire in middle .



so I have connected black with black . white with white. nothing connected with red .



thanks well the hard wire which is coming from the wall are black white and copper. on the stove i have black, white in the middle and red on the right side. ground plate is with white wire in middle .

so I have connected black with black . white with white. nothing connected with red .

thanks

circuit breaker have 2 toggle # 13 and 15 they go together. circuit breaker have 2 toggle # 13 and 15 they go together.

thanks for you help .. these pic might help ..

thanks for you help .. these pic might help ..

it might help. it might help.

ok i will turn off the main power and open the main curcuit to check it. will respond back soon .



thanks ok i will turn off the main power and open the main curcuit to check it. will respond back soon .

thanks

HI ! I have opened the main curcuit box and checked the wires ralated to the stove. The black wire had labeled 110-220 and on white wire i couldnt tell. Please let me know what i have to do next.



Thanks

HI ! I have opened the main curcuit box and checked the wires ralated to the stove. The black wire had labeled 110-220 and on white wire i couldnt tell. Please let me know what i have to do next.

Thanks

its on white wire circuit . its factory printed. its on white wire circuit . its factory printed.

no I dont have one. I will go get it .



what will be the next step after i get v meter. no I dont have one. I will go get it .

what will be the next step after i get v meter.

just making sure. So i have checked in main circuit that the white wire had label reading 110-220 so now i have to check the wires in kitchen for 110 -220. I will leave after i get your respond to get V meter.



Thanks for your help just making sure. So i have checked in main circuit that the white wire had label reading 110-220 so now i have to check the wires in kitchen for 110 -220. I will leave after i get your respond to get V meter.

Thanks for your help

its not actually wrapped around white wire. its going around and under the white wire connection . which is ground connection with green bolt. in first picture. its not actually wrapped around white wire. its going around and under the white wire connection . which is ground connection with green bolt. in first picture.

HI again! to make sure i checked the main unit agian . The black wire is reading in bold 10,000 amp , volt 120/240 AC .



The black wire label reading - class CTL - Type CN - 120/240 V-AC



Thanks HI again! to make sure i checked the main unit agian . The black wire is reading in bold 10,000 amp , volt 120/240 AC .

The black wire label reading - class CTL - Type CN - 120/240 V-AC

Thanks

Hi! i did get the V meter and checked the voltage . the wires are reading 110 . what i have to do now ? Hi! i did get the V meter and checked the voltage . the wires are reading 110 . what i have to do now ?

i checked the black wire to copper it reads 120v .. but from white to copper i get no reading .... i checked the black wire to copper it reads 120v .. but from white to copper i get no reading ....

i did check in circuit brakers the white wire is in white and black in black . .. i also checked the wire voltage its reading 120v. .... two wire labeled for stove are whtie and black. Is there some other problem maybe any fuse or the wire is burned out ... i did check in circuit brakers the white wire is in white and black in black . .. i also checked the wire voltage its reading 120v. .... two wire labeled for stove are whtie and black. Is there some other problem maybe any fuse or the wire is burned out ...

Okay. I need to get some more clarification:



"i did check in circuit brakers the white wire is in white and black in black . .."



What does "white wire is in white" mean? What is white besides the wire?



" i also checked the wire voltage its reading 120v"



Which wire are you referring to and where did you put the meter probes to get this reading?





". .... two wire labeled for stove are whtie and black.



Is there some other problem maybe any fuse or the wire is burned out ... "



We may be looking at a bad breaker -- please clarify the above and then we'll check the breaker.



thanks... Okay. I need to get some more clarification:

"i did check in circuit brakers the white wire is in white and black in black . .."

What does "white wire is in white" mean? What is white besides the wire?

" i also checked the wire voltage its reading 120v"

Which wire are you referring to and where did you put the meter probes to get this reading?


". .... two wire labeled for stove are whtie and black.

Is there some other problem maybe any fuse or the wire is burned out ... "

We may be looking at a bad breaker -- please clarify the above and then we'll check the breaker.

thanks...

There has to be a missing wire somewhere between the service panel and the wires at the range -- you are going to need 220 volts and right now you don't have it at the range.



Please confirm that the two breakers in the service panel have one with a black wire and one with a white wire wired into them.



There has to be a missing wire somewhere between the service panel and the wires at the range -- you are going to need 220 volts and right now you don't have it at the range.

Please confirm that the two breakers in the service panel have one with a black wire and one with a white wire wired into them.

Here's the problem. You don't have 220 volts at the range. Are you certain the two breakers have one with a black wire and one with a white wire wired into it. I was certain we would find one of the breakers with a red wire.



Just to get more info, measure the kitchen voltage from black wire to copper wire and then measure the voltage from the white wire to the copper wire. Here's the problem. You don't have 220 volts at the range. Are you certain the two breakers have one with a black wire and one with a white wire wired into it. I was certain we would find one of the breakers with a red wire.

Just to get more info, measure the kitchen voltage from black wire to copper wire and then measure the voltage from the white wire to the copper wire.

Okay.



I noticed in the picture that the copper wire is wrapped around the white wire. Did you do this or is that the way it was on the old range? Okay.

I noticed in the picture that the copper wire is wrapped around the white wire. Did you do this or is that the way it was on the old range?

We're going to set the meter on AC voltage and put the probes across the ends of black and white wires in your kitchen. The breaker will have to be on to do this, so caution is the word. We're looking for either a 110 volt reading or a 220 volt reading. We're going to set the meter on AC voltage and put the probes across the ends of black and white wires in your kitchen. The breaker will have to be on to do this, so caution is the word. We're looking for either a 110 volt reading or a 220 volt reading.

Okay. Now we need a voltmeter. If you don't have one, you can get a cheap one at a hardware store. Do you have one? Okay. Now we need a voltmeter. If you don't have one, you can get a cheap one at a hardware store. Do you have one?

Good morning,



Need some more clarification -- here's what I understand:



- there are two side-by-side breakers in the service panel



- leading into one breaker is a black wire



- leading into the other breaker is a white wire



Where do you see the 110-220 label? Is this handwritten or factory printed?





thanks...



Charlie Good morning,

Need some more clarification -- here's what I understand:

- there are two side-by-side breakers in the service panel

- leading into one breaker is a black wire

- leading into the other breaker is a white wire

Where do you see the 110-220 label? Is this handwritten or factory printed?


thanks...

Charlie

Take the cover off the main service panel (very carefully) and look at the wires attached to the two breakers feeding the stove circuit.



Do not put your hands in there, just look -- one of the breakers should have a black wire and the other a red wire run into it -- is this the case?



Repeat do not put your hands inside the service panel with the cover off. Take the cover off the main service panel (very carefully) and look at the wires attached to the two breakers feeding the stove circuit.

Do not put your hands in there, just look -- one of the breakers should have a black wire and the other a red wire run into it -- is this the case?

Repeat do not put your hands inside the service panel with the cover off.

Check the circuit breaker for the stove circuit in the main service panel. If there is only one toggle switch, you only have a 110 volt circuit -- if there are two toggle switches (which operate together) you have a 220 circuit. Can you check that and let me know what you find? Check the circuit breaker for the stove circuit in the main service panel. If there is only one toggle switch, you only have a 110 volt circuit -- if there are two toggle switches (which operate together) you have a 220 circuit. Can you check that and let me know what you find?