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Christine Long Posted on Oct 26, 2013
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Ghw9150pw2 My 2006 Whirlpool Duet washer is showing an F11 code. It will run a small amount of water initially, but then stop and throw the code. It was ran a few loads successfully one night, and the next morning, it gave the code.

1 Answer

Cindy Wells

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  • Washing Mach... Master 6,688 Answers
  • Posted on Oct 26, 2013
Cindy  Wells
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The F11 code indicates that there is a communication error between the motor or MCU and the CCU (central control unit or clock). To reset the washer and try again, press Pause/Cancel twice. Then press Drain/Spin. Then try setting up to run a load.

If the error recurs, you need to check the wiring harnesses and connectors between multiple components, check for wear at the motor bearings and other drive components. Then next components to check are the MCU (motor control unit) and the CCU. This may be a good time to get a technician to check out the unit.

I hope this helps.

Cindy Wells

5 Related Answers

Anonymous

  • 5911 Answers
  • Posted on Sep 03, 2007

SOURCE: Whirlpool Duet Washer

F11 is a serial communications error. This is a symptom of an electronic control board starting to go bad. As defined by the technical information provided by Whirlpool, the error could also be caused by a loose or broken wire connector and/or the central control unit (CCU) (front panel). I would double check all your wire connections leading to the control board and CCU, first. Don't be surprised, however, if the problem persists and you eventually have to replace the electronic control board. To check, follow these steps: 1. Unplug washer. 2. Remove the three screws along the top of the washer in the rear that holds the top panel on. 3. Once the screws are removed the top should slide back then lift up. 4. The electronic control board is gray (or white) in color and located in the rear of the washer. It's impossible to miss. Double check all the connections ONE AT A TIME. 5. Double check the wire harness connections leading to the front panel as well. I hope this resolves your problem, but experience has proven that this is usually an Electronic Control Board failure. It could actually be a combination of the CCU as well. The part numbers are as follows: Electronic Control Board: 959503 Central Control Unit: 1025824 Both boards cost about $150 each. Let me know if this helps you.

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Anonymous

  • 5911 Answers
  • Posted on May 08, 2008

SOURCE: Whirlpool Duet Washer

"F11" is a serial communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU), or interconnecting wiring. In a nutshell, the CCU, (which is the main computer board for the washer) has more than likely failed. You can try disconnecting the connectors and plugging them back in on the CCU, but I haven't had much luck with that remedy. You will need to UNPLUG the washer & take the washer top off by removing the three screws in the back to gain access to it. Once removed, slide the top back and then lift up. The CCU is located directly behind the wash tub.

If you cannot get the fault to clear and wish to repair this yourself, you can find the part at repairclinic.com. Just type in your complete model number and look for item number 1176592. The part lists for about $157. Searspartsdirect.com also has the part for much more, but offers informative troubleshooting diagrams. The CCU can be found under the "Control Panel Parts" heading as item number 15 (part #8182695). If you wish to do some comparative pricing of your own, use the part number provided by the Sears website.

If the washer still carries a warranty, this would be covered. Doublecheck with the manufacturer on how long some parts are covered. Some of the electronics and mechanical parts are covered beyond the one-year limited warranty that generally comes with your appliance.

I know this may be discouraging news, but you can repair this yourself and avoid labor costs. It may seem expensive, but considering how much these washers cost (I know, because I own one), it may be worth the effort. I hope this helps you. Post back if you have further questions or need instructions.

Anonymous

  • 5911 Answers
  • Posted on Jun 11, 2009

SOURCE: we keep getting a f11 and fdl code on our

"F11" is a Serial Communications error code. The following link explains:

http://www.fixya.com/support/r666194-f11_error_whirpool_duet_kenmore_elite

The "Fdl" error code indicates a problem with the door latch, which may be the reason why the door will not unlock.

Now...before assuming you have any failed components, try unplugging the unit for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). In many cases, these error codes are erroneous and can be reset in this manner. If the error code reappears following a CCU reset, then you have a legitimate problem.

Read through the link provided for pointers on how to troubleshoot the F11 error code. The two errors in conjunction with each other, usually indicates a failed CCU. The CCU controls the latching mechanism on the door. If the CCU is not communicating with the door latch correctly, the latch doesn't operate and you get the additional error code (Fdl).

You can trace the wires from the door latch to the CCU and unplug and reset them one at a time to make sure you have a good electrical connection as well. Do the same on the door latch end as well. To access, you simply need to remove the top panel of the washer. Remove the three screws in the back of the washer that holds the panel in place. With the screws removed, the panel will slide back and then lift off. The CCU is located directly behind the wash tub in the top center of the washer. NOTE: Make sure you UNPLUG the washer while doing this.

If you need to retrieve your clothes and the door remains locked, there is a manual release you can use to open the door. The following link explains:

http://www.fixya.com/support/r622155-kenmore_elite_whirlpool_duet_door_jammed

I know this may be a lot to read through. Try the CCU reset first. This is the easiest option and doesn't require you to remove anything. Hopefully, this will correct your problem(s).

If you still have questions, please let me know. I hope you find this information helpful.

Anonymous

  • 212 Answers
  • Posted on Jun 22, 2009

SOURCE: whirlpool duet front load washer has standing water inside

take off bottom panel of washer. unscrew front plug to drain pump. clean out

Anonymous

  • 1 Answer
  • Posted on Jul 20, 2009

SOURCE: Whirlpool Duet Washer Trouble Code F25

TOP SOLUTION
The thing is most people have never used a washing machine before, its alright. If you like calling Whirlpool they will track your phone number and in the future they know you like to buy repair parts. The front load washer for the home is a new concept especially with steam etc. use patience and common sense. no washer can really wash 15 pairs of jeans and spin 150 miles an hour several times a week in this you must see the problem . so use common sense when filling the drum and do not use the highest spin cycle unless you are washing very light items. to fix f25 (happened to me after 1 month and I purchased a floor model) the fix is easy and does not involve a circuit board even though there are many buttons that light up. A repair man would love to order you any part you want plus markup, suggest the balancing mechanism and you will have made a new friend. give it up if you know you had to push on the door , maybe take a running jump to get it to close.you cannot wash a months worth of clothes all at once 1. unplug unit 2. remove 2 to 3 screws from bottom of front panel 3. next gently check connections, some may need tightening but again be patient and use appropriate pliers but mainly use gentle pressure 4.many will discover how simple it would be to work on the washer especially if you opted for the pedestals (worth every penny) 5. notice the drain trap cleaning access white and circular and turns, with a towel underneath open and clean trap at least once a year ...before replacing panel do a test rinse and spin. you will notice that once the f25 code appears there is no resistance to turning the drum this only helps to protect certain parts, once the appropriate wire is no longer loose this resistance is no longer...test but still be patient wait while the machine goes through the motions. don't start pushing every button. drum starts turning properly then replace panel. there is taped to the panel a manual with a breakdown of all the error codes. remember this is a very expensive piece of merchandise and will do for you what dry cleaners would have done for you (yes it has a wash by hand button and the machine will not spin to remove water in clothes on this selection, it will only turn to agitate , just remove clothes, hand wring out into the drum then hang or place in a plastic bag and refrigerate for a day or so until you can hang items)** I was able to my surprise wash a 110 year old linen tablecloth using this feature (soak items that require special stain removers and rinse before putting them in this machine. this machine is fantastic BUT be patient, and do not overload and do not spin everything on the highest setting. In being patient I was able to wash a king size comforter and the slip covers of a 90" sofa (not together) the machine can do this, not every day, but choose the correct setting such as bulky or heavy duty and select appropriate settings. I know for the money one should not have to take off the front panel but remember the machine weighs 200 pounds and coming from whatever factory one can only imagine what happens to machines that are abused in transportation. The key is to be patient and use common sense, if waiting on the machine to finish or the door to unlock ( the reason for the multiple locking steps is to allow those who have decided to get into the machine the opportunity to get out) then I will use the dreaded word of multitask otherwise enjoy the experience. I know I love mine!!!

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Why did my Whirlpool duet stop showing estimated time for each cycle?

reset it.
Unplug the washer for 30 seconds to attempt to reset the Duet washer control. if your fill hoses have a flood stop check valve turn the water off, disconnect the hoses and run a little water into a bucket. Then reconnect the hoses to your washer and do a Duet Washer Quick Diagnostic Test.
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WHAT MEANS ERROR CODE FOR MY DRYER MACHINE F11?

if its a Kenmore model then this message says that the button control board has lost sight of the main control board , but its been my experience that this maybe able to be reset and it may never come back or it will not reset and the control board will need replaced (50/50)


cycling power may reset this
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Code F1, does not stop filling, water pours out of soap tray

Are you sure it's not an F/H error?

The F/H code means the unit isn't detecting water fill at the flowmeter. The flowmeter sits just in front of the inlet valve and is attached via a hose, and off to the left of the CCU. Part link to the flow meter==> http://www.repairclinic.com/PartDetail/Flowmeter/1381535?modelNumber=GHW9250MW2
If your washer is filling ok, check the wiring from the flow meter to the control board; I've seen this harness jiggle loose and cause problems.


Read more: Whirlpool Duet / Kenmore HE3/4 Washer: F11 and FH Fault Codes ' Washer Repair ' Fixitnow.com Samurai Appliance Repair Man http://fixitnow.com/wp/2006/04/09/whirlpool-duet-kenmore-he34-washer-f11-and-fh-fault-codes/#ixzz1GVNXRInv
Get appliance parts at http://parts.fixitnow.com
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I have a F11 failure. Initially stopped after 2 minutes. But after disconnecting and reconnecting wires to ccu it worked for a couple of days. Then began to stop after 10-12 minutes - then again F11 fault....

STOP the insanity....that's what you're saying if you encounter the F11 and/or fDL error codes on your washer. If you're not there yet, you will be soon....
The dreaded F11 and/or fDL codes - been there done ALL that!! Our Whirlpool DUET washer is just over 5 years. We experienced our first F11 code 6 months ago (warranty just expired what else is new?). When it first happened, I thought nothing of it - hit the cancel button and the machine reset itself. Then it happened again and again and again. Each time it happened it was more challenging to reset it. I searched for the fix on line - I should have done my research before we purchased the washer.
I was able to determine the error was stemming from the CCU board. Order a new one at over $300.00 and have the same thing happen again - I don't think so. We tried EVERYTHING suggested on multiple websites.....unplugging the washer, hitting the right upper side, checking wires, wiggling the wires, wedging things to improve contacts, soldering, re-soldering, Vaseline, changed relays....anything and everything was a temporary fix. Contact Whirlpool directly? Tried that too, they apparently don't recognize there is an issue with F11 fDL errors, "not a commonly called in concern". Really?? We started searching washers to purchase....I couldn't bare spending $$$ for another washer, but we are a busy active family with 4 kids - what are our options? Then one night after searching the websites for one last desperate attempt at salvaging our washer, I followed through on a link:
http://cgi.ebay.com/Whirlpool-Duet-Kenmore-HE3T-CCU-Repair-For-F11-FDL-Code_W0QQitemZ230397337074QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item35a4c05df2

email: [email protected]

Now, I'm the biggest sceptic in the world and the most frugal consumer - really I am. I am posting my testament to this service because I've been there - frustrated, disappointed, angry. I am so pleased with the service Ed provided - from answering all my questions, to the superb job he did on the CCU. You can review all the comments posted by all his other pleased customers on eBay. I had to stand by my washer for the first 6 loads - just in case the beep beep beeps started. To my astonishment, amazement, and surprise - it never happened!! In my opinion, this is the only true fix for your F11/Fdl error!!
I never imagined in my wildest dreams ever telling anyone how happy I am to be doing my laundry again, but I really am!!
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F11 Code Showing

F11 is:
Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

Check for:
Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
Check the Drive system for any worn or failed components
Check MCU
Check CCU
Check Motor
Check Wire Harness

http://www.fixya.com/support/r666194-f11_error_whirpool_duet_kenmore_elite

Check the above link for a detailed article about the f11 error code.

Courtesy:JSrock
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Whirlpool front load washer displays error f did what the manual says but still same problem

it shows f11,also DL,
I did change the door lock,
same alarms.

it's fine for few wash but when it happens again it just stop and show
F11.
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Hi. Whirlpool washer (Duet front load) GETS F11 error code. Any ideas as to the cause and repair?

Pull off bottom panel, there should be a schematic and trouble shooting guide to help you through any questions about you fault code.
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Error Code F11

TRY UNPLUGING IT FOR A MIN OR TWO. I THINK F11 IS A CONTROL MODULE. CALL A TECH
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Whirlpool duet washer throwing H the F code

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