Kenmore 5.1 cu.ft. chest freezer with manual defrost (model # 255.19502) is not meeting my expectations. It was replaced by Sears after its previous model, 19502/19702 crashed while still under warranty. This model appears to be even more poorly made than the previous model. After my husband died and I had fewer family events to prepare, I downsized to a small chest freezer. They are hard to find! Consumers must not be using them much? Today I defrosted this model for the first time. The hard part was not finding the plug, but the hole where water drains out the exterior. It was taking forever, and I had a small test tube brush to clean out any debris caught in the hole. It was not clear to me where the drainage hole is supposed to be? Since I never received a manual of instructions, even online, I finally turned the whole unit over so I could inspect underneath. I won't describe my opinion of the way it is put together. I finally turned it right side up and used a few towels to absorb the rest of the water. Trying to drain the water into a shallow pan only produced a few tablespoons and it was not clear to me where it was coming from, but it had to be where the hole for the plug is? However, when I had it upside down, there was silver tape over the bottom where the drainage hole might have been but I did not want to incur damage by removing the tape. Thank you for clarifying for my next defrost.

Thank you for all of the suggestions. They are appreciated! Fortunately, there was no odor associated with this process. I do not wait until a non-frost free appliance to be heavily caked with ice before defrosting. What got my attention in the first place was the blue light indicator on the bottom right exterior surface where the control knob is showing the appliance is in "all is well" mode was out. That encouraged me to defrost it. I think there is an exterior drain opening issue but it can wait for now. I let it sit 24 hrs after defrost, removing the remaining standing water, cleaning, etc., to turn it back on, and another 24 hrs before putting back items needing to kept in there. Although it is working fine, the blue light remains off. My plan for the next defrost is to run the test tube brush or pipe cleaner through the drain hole to see if I can push it to the exterior freely. Thanks everyone. Thank you for all of the suggestions. They are appreciated! Fortunately, there was no odor associated with this process. I do not wait until a non-frost free appliance to be heavily caked with ice before defrosting. What got my attention in the first place was the blue light indicator on the bottom right exterior surface where the control knob is showing the appliance is in "all is well" mode was out. That encouraged me to defrost it. I think there is an exterior drain opening issue but it can wait for now. I let it sit 24 hrs after defrost, removing the remaining standing water, cleaning, etc., to turn it back on, and another 24 hrs before putting back items needing to kept in there. Although it is working fine, the blue light remains off. My plan for the next defrost is to run the test tube brush or pipe cleaner through the drain hole to see if I can push it to the exterior freely. Thanks everyone.