Ice on the back of freezer wall. - Roper RT21AKXKQ Top Freezer Refrigerator

Anytime you have ice buildup in back of freezer it indicates that the auto defrost mechanism is not working. Check the defrost timer, heater element, defrost thermostat for proper operation.

is the top of the freezer full where it can breathe remove something to help it breathe

Your drain plug within the evap area of the freezer is frozen, turn frig off, let sit for day or two with doors open. Once all ice has melted then take rear freezer evap cover off and pour water into try and make sure it drains, if not then unplug drain. This is usually caused by a defrost heater bad or unit not going into defrost when it's supposed to, may be main board.

If there is no ice on the back wall of the freezer, make sure the freezer fan motor is running. If there is ice on the back wall of the freezer repair the defrost components. Timer,heater,thermostat.

This is a fairly common problem with these types of refrigerators. The design is set to defrost every 12 hours and be down for 1 hour to allow ice to melt on coils. More often than not the ice never fully melts and creates a blockage in the coils and in turn slows air flow. You can remove the screws in the back wall of freezer unit and unsnap the ice maker plug to allow access to the coil. Gently tilt the back plate forward. You can then unplug the ref. and help it thaw with a blow drier. If you are not comfortable removing the back plate then you can just unplug the ref. and let it thaw on its own. this may take a while. try to remove as much ice as you can from the back of the freezer wall by hand and prop the door open for a couple of hours to ensure that all the ice melts. The rattling sound you are hearing is the fan blades hitting the ice that is built up around it. As a precaution I recommend that these type of refrigerators get manual defrost simply by unplugging about once a month for about two (2) hours. I hope that this will help you out with the melted ice cream. Good luck.

Ice on the back wall indicates a problem with the defrost cycle. The ice builds up and starts to choke off the air flow, so your symptoms would indicate that may be happening.

Defrost problems are usually any of the three components, the heater element, the defrost termination temp switch, or the defrost timer.

yes.you will have to replace the ice maker.if further used without replaceing the compressor will get damaged and you will completely loose cooling in your unit.

a few things, was the ice maker working before repair?? generally the ice maker need to "cool" before making ice, usually give 24 hrs to start producing ice. next perhaps the tech shut off water supply never turned back on??? bottom freezer, perhaps he had to remove the ice maker to remove the back wall of freezer and never reconnected wire harness to the back wall.

Possible circulation fan has quit, or defrost element is not working, call service.

replace water valve and remove ice from tube leading to icemaker.