Hi,
Sometimes these types of issues are difficult to troubleshoot remotely (in this case, you've got 4 potential points to address: TV, dongle, router and ISP.)
If your TV and/or dongle utilize specific ports outside of the "norm," you may need to manually configure your router to allow for this.
Depending on the distance your AP/router is from the TV/dongle, the signal may not be strong enough. (Or, the signal coming from the AP may be present--you can confirm this with another wireless device--and maybe it's just the dongle itself has a poor range.)
Also, the dongle itself may be defective. Generally, there is some form of configuration that needs to be done, one way or the other, either on the computer, or on the TV itself (like a setup option).
Most likely, it's not an ISP-related issue.
Also, try to contact Sharp Technical support. They should be able to give you some recommendations that may prove helpful.
If all else fails, see if you can track down one of the dongles listed as being compatible in the TV manual, or find a dongle that's advertised as being compatible with your specific television, as that might be your best bet.
Good Luck!
SOURCE: lg 50pm4700 will not connet to the internet
I had a similiar problem and found a solution! :) im passing on my joy to you. Try getting a USB extension or just wrapping foil around the Dongle. It seems that the dongle or the TV causes interference of some sort to cause the tv to drop the internet. ON my tv it would say connected to the net sometimes but as soon as id try netcast it would drop. As soon as i got the extension it went away. At least try the foil thing. Wrap it like a Dog cone for injured dogs.
SOURCE: hi i received my wireless dongle AN-WF100 but i
Click here for support pertaining to the installation of LG wireless dongle:
http://www.lg.com/us/tv-audio-video/accessories/LG-tv-accessories-AN-WF100.jsp
On this webpage, visit all the tabs to know more about this accessory.
For further clarifications, please revert!
Thanks for asking.
Regards,
Arvind S Iyer
SOURCE: Wireless dongle AN-WF100 for LG
There is a great article at Working with Windows Wireless Networks
If you need more help post back!
Thumbs and testimonial are welcome!
There a great article at General Router Setup.
If you need more help post back!
Thumbs and testimonial are welcome!
SOURCE: I changed my router from
It sounds like the dongle has a problem. You should consider returning it for exchange or refund.
I found this page on amazon.com - scroll down to bottom to read reviews.. They say easy to install, and work great. One caveat, will not work with older model same tv.
http://www.amazon.com/LG-AN-WF100-Wi-Fi-USB-Adaptor/dp/B003F9HH2W
Worth reading.
SOURCE: I purchased the lg an-wf100
Sounds like your router isn't set for DHCP. Try entering an IP address that isn't in use on your network. You'll find the IP address range in your routers settings. Either that, or set your router to DHCP. Hope this helps.
Regards,
Matt
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