Will not play Quantum of Solace

Is the Blu-ray region (on back of box) same as the players region?
if not it will refuse to play it.

DVD players cannot play Blu-Ray discs. Most Blu-Ray players have DVD support, which means they can play DVDs as well as Blu-Ray. Unfortunately, the DVP3982 is not a DVD player, not a Blu-ray player, therefore it cannot support this format.

I have purchased 3 BD-C6500 so far... all of them updated the firmware to the latest 1013.x.
Check that the player 'says' your Internet connection is ok. I've used the wired connection.
Cheers

try pressing the topmenu/title list button prior to the disc loading - my copy of quantum of solace would not load on my sharp blu ray player and this worked.

Have you try latest firmware : http://www.sharp.ca/downloads/default2.asp

need new firmware esupport.sony.com

from what I have managed to find out it seems argos has taken over bush and just badged the blu ray player as a bush player so I would contact argos and get advice on what website to go to so as to udpate the firmware on the bluray player or check the manuals.

Seems a lot of people are having these issues and have also mentioned you would be better off saving up the extra money to get a branded player ie sony

I too had this problem with Qauntum of Solace, I could get past the teasers and the warnings but when it gets to the main menu I select PLAY and it just stops at 00:00. The firmware upgrade fixed it! However I had to make a CD because the LAN method said I already had the latest version. I downloaded Ver 2.5 from Samsung support site - ( http://pages.samsung.com/us/bluraysupport/support.html)
Then I needed to get Nero Burning ROM software (windows version) to burn an IMAGE of the .ISO file (I use a Mac and just burning the file onto a CD didn't work) You have to follow these instructions to the letter - ( http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=us&CttFileID=1488556&CDCttType=FM&ModelType=C&ModelName=BD-P1200&VPath=FM/200710/20071012103832890_BD-P1200_CD_Update_Process.pdf )
Finally the player recognized the firmware and did the upgrade to 081119_T22F_0924.07_XAA
Voila, QoS now plays without a hitch.

Do need the internet, just go into your settings tab on the intro menu for the PS3 and hit system update. Use the via internet option and it finds the newest version...2.70. Takes a bit to download but, when it's done you get to enjoy watching the otherwise $30 drink coaster.

Occasionally the software on most blu-ray players needs to be updated to the newest technology. The reason some discs play and some don't is because the discs that play are most-likely older movies or from a company that still used the "outdated" software. So the discs that don't play (most likely discs made with the updated software) won't play on your player until you've update the player's software. To do this visit, in your case, Sony's website for update info. There are a few ways you can get the info. You can download it directly to your player (if it has online accessibility) or you can request that they send you an update disc. Either way, most companies provide the update for free. Hope this helps, good luck!