I don't think that 6 and 5 are compatible 6 is an upgrade from 5. I have just 5 on one of my old XP computers and it works fine, but that's all I have. I went to the website and they are not giving any support for Roxio 6 anymore.
I will tell you that Roxio Easy Media Creator is fantastic. The things you can do with that are unbelieveable. I got it at Sam's Club for about $70. But I know that does not solve your problem.
Roxio 5
To burn data files, Open project selector, make a data cd, click data cd project. WhenEasy CD Creator 5 opens and you choose your files to burn, try this: Select Disc at Once Radio button, click okay and click burn.
ID Number: 000008GN
Products: General Information
OS:
Issue When burning a CD or DVD, you receive an error, burning does not complete, or your media is rejected.
Resolution Burning errors can happen for a variety of reasons. Roxio has found that doing the following steps resolves about 80% of all burning issues. Please give all these steps a try and see if it fixes your writing problems.
- Update your drive's firmware/drivers. Most companies regularly update their firmware and drivers. If you are unsure what model your burner is and its firmware, click here to find out.
- Enable DMA. Direct Memory Access enables better efficiency of data. For more info, check how to enable DMA.
- The media. Check the following:
- The disc is clean and unused.
- The media is recommended by your burner's manufacturer or try a different brand, preferably a name brand, if you continue to have problems.
- Make sure that media (-R/+R, -/+RW, dual-layer compatibility) is supported by the burner by checking burner's manual or manufacturer's website. This is especially true for some Blu-Ray burners which do not support CD-R/RW media.
- If your burner is external, make sure it is connected directly to the computer via USB/Firewire and not a hub or other other device like a sound card.
- Update to the latest PX Engine. The PX Engine improves compatibility with newer burners on the market.
- A reinstall of the burner's drivers may also help.
- Windows XP: Go to My Computer and choose Properties.
- Windows Vista: Go to Start --> Control Panel --> System and Maintenance --> Device Manager.
- Click on the Hardware tab.
- Select Device Manager
- Expand DVD/CD-ROM Drives, then select your burner and uninstall it by right -licking on it.
- Reboot.
Roxio 6
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Article Details
ID Number: EE6000132
Products: Easy CD Creator 6.x Platinum Suite
OS: Windows 98 Second Edition
Windows ME
Windows 2000 Professional
Windows XP Home Edition
Windows XP Professional Edition
Issue Roxio does not recognize the blank CD/DVD media in the recorder drive.
Resolution Follow the listed procedure to ensure that the CD/DVD media you are using is supported by your CD/DVD Recorder.
On Easy CD and DVD Creator:
- Open Creator Classic.
- Launch Roxio Easy CD & DVD Creator 6.
- Click on the Creator Classic icon.
- Check the supported media types.
- Click on Tools on the top left hand corner of the window, then select Drive Properties.
- Under the Devices section, click on your CD/DVD Recorder drive.
- Under Supported Media, click on down arrow to see a list of supported media your CD/DVD Recorder supports.
- Ensure that media type that you are using is listed here. If it is not listed then your CD/DVD Recorder does not support that type of media.
On Easy Media Creator:
- Launch Disc Information.
- Launch Roxio Creator Home menu.
- Click on the Tools tab, then select Disc Information.
- Check the supported media types.
- Under Supported Media, ensure the media type is listed.
Products: General Information
OS:
Issue When burning a CD or DVD, you receive an error, burning does not complete, or your media is rejected.
Resolution Burning errors can happen for a variety of reasons. Roxio has found that doing the following steps resolves about 80% of all burning issues. Please give all these steps a try and see if it fixes your writing problems.
- Update your drive's firmware/drivers. Most companies regularly update their firmware and drivers. If you are unsure what model your burner is and its firmware, click here to find out.
- Enable DMA. Direct Memory Access enables better efficiency of data. For more info, check how to enable DMA.
- The media. Check the following:
- The disc is clean and unused.
- The media is recommended by your burner's manufacturer or try a different brand, preferably a name brand, if you continue to have problems.
- Make sure that media (-R/+R, -/+RW, dual-layer compatibility) is supported by the burner by checking burner's manual or manufacturer's website. This is especially true for some Blu-Ray burners which do not support CD-R/RW media.
- If your burner is external, make sure it is connected directly to the computer via USB/Firewire and not a hub or other other device like a sound card.
- Update to the latest PX Engine. The PX Engine improves compatibility with newer burners on the market.
- A reinstall of the burner's drivers may also help.
- Windows XP: Go to My Computer and choose Properties.
- Windows Vista: Go to Start --> Control Panel --> System and Maintenance --> Device Manager.
- Click on the Hardware tab.
- Select Device Manager
- Expand DVD/CD-ROM Drives, then select your burner and uninstall it by right -licking on it.
- Reboot.
I do know if you have Roxio5 you cannot installed Nero 6 InCD, not compatible. Other than all of the above, I have no more suggestions. I am really sorry, wish I could work on your computer to figure out the problem. This is my specialty. Reloading computer and figuring out problems. It is so much easier hands on.
Good Luck
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