Nec dterm80 how to keep the voicemail from answering the phone (at all) and putting it in voicemail? We are now using an outiside service for this.
There is always an option to specify the number of rings before the Voice Mail takes control. Inadvertently, you may have set it to 0 thus enabling the V M to assume command even before the first ring. In the settings you should change this to 5 or 6 or whatever you feel is right for you to reach the phone.
Check the controls window and recheck your settings. Set as you like.
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