External drives like these have a lot of general overlap in function. There's a standard PC drive, a power supply, the USB-to-SATA interface, and a case. Possibly a cooling fan. Unplug the drive from everything first and make sure everything spins to a stop. From there, you will likely be able to use a guide such as this one ( Verbatim External Hard Drive Disassembly ) to open it up.
If you're going there, observe a few rules for best outcome:
Be careful of static. Wear a static strap if you have one. There will be open circuit boards, probably with very small surface mount components, inside, and they're not particularly well protected (thery're supposed to be inside the box). It's easy to damage them from either physical contact or static discharge.
If there is cooling / venting, have some canned electronic-dust-off air handy to blow away dust bunnies. This will add life to the electronics by helping them cool more easily.
Have a few small dishes, or a clean muffin tin handy to put small screws into, so that they don't get lost when the cat jumps up at the wrong time. A few post-it notes can help keep track of what is what.
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The device is USB powered and the first test is to see if it opens on another computer and if not, another cable. If it does not work, the next thing to know is the probability of being able to get the unit operating again is very slim. Those devices use SMT components and they require very specialized service and diagnostic equipment. That is the reason that these drives come with back up software. You need to back up the back up. There is a slight chance that you may be able to remove the drive from the housing and plug it into a computer directly, of use a universal cable to activate it. Keep in mind that the drive has a lifespan.
Copy the CD Rom files to a large thumb drive. Setup and install the programs from there. If that does not work, contact Verbatim customer support: http://www.verbatim.com/contact-us/
1. Switch Off Your Phone
2. Press and hold Home Button + Volume Up + power on button
3.You will get four options and Select Wipe Data/ Factory Reset Option using Volume Key . Then Confirm by Select Yes Delete All User Data. Using Volume Down Key and Confirm it.
4 REBOOT NOW
Disassemble the external drive and install the hard drive in a pc or place in a generic external drive you can purchase without a drive inside, then you can get access to those files again. The External drive interface has failed not the drive itself.
Either Pennsylvania State University of Power Supply Unit.
> problem with my Verbatim ...
Is it still under warranty?
Try connecting it to a different USB port on your computer.
Try connecting it to a USB port on a different computer.
If it still is not detected, then either exercise the warranty,
or disassemble the case, to find two major parts:
* a disk-drive
* a USB-to-disk-drive adapter
Disconnect the disk-drive and connect it as a "slave" disk-drive in some desktop computer, to see if it is recognized, i.e., if it was the USB-to-disk-drive adapter that has failed.
If it still is not recognized, then it is "dead". You could buy a similar disk-drive, install it into the enclosure, and thus create another external storage device.
The usual limit is exactly 2GB, not 1GB.
It's a limitation of the file-system used for the directory of the disk-drive, when formatted according to the 'FAT32' specifications.
So, copy all the files currently on the Verbatim to your disk-drive.
Then, "reformat" the external (not the "internal") disk-drive, using the 'NTFS' file-system. This file-system has a maximum-file-size limitation for one file that is _much_ larger than the capacity of your Verbatim.
Then, copy all the "saved" files back onto the Verbatim.
Finally, copy your "large" files onto the Verbatim.
I had the same problem. I found the drive for (Win98SE) I needed on the Verbatim europe site, hope this works for you. Note: make sure you take note of which serial number you have, it is in very small writting on the side of the stick.
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