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The Nortel and any other of PBX come with the voice mail, and you configure the voice mail as a phone ring.... If you can not pick up your phone in 3 time of ring then automatically your phone transfer on Voice mail and there as you setup..........In voice mail it asked which number you want to call and say the details Example: - Dail 1 to Drawing Room Dial 2 for Dinning Hall Dial 3 for Bed Room..
You just configure you voice mail system and solve you problem.
check ur phone wire on inside.if they r fully plugged in...then it is an outside wiring issue.i had the same problem,and i had 2 raise cain with my phone company until they acted!they finally shimmied up on the pole and replaced the outside wires & now my phone works really good!
make sure you have a dial tone by plugging a different phone into the jack. then make sure you have it plugged into the jack on the fax that says line.
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