NORTEL M7310 can enter **CONFIG, but no digits show on password and NOTHING will happen

Remember to hit "Feature" first. Dialing **7827887 by itself does nothing.
EG;
1 - Feature **7827887 (STARTUP)
2 - Enter installer password 266344 (CONFIG)
3 - Change to template desired (square, hybrid, or PBX)
4 - Press NEXT to apply the template

Edit: Make sure you have access to the phone pool as admin and that there are no restrictions set on the phone itself. The same thing was happening to others and was detailed here
http://www.tek-tips.com/viewthread.cfm?qid=983869

To reset the password on the mail box you need to go to a M7310 phone on your system. It has 3 buttons under the display. You need to press the "Feature" button and 983, then enter the password 120000 (this one is used if you have 2 digit extensions 1020000 is used if you have 3 digit extensions) . Next in the display you will see mbox-AA-othr above the soft keys. Press the button below mbox. Next enter your extension number. After that you should see the screen to reset your password. This will reset the password to 0000. When you go back to your own extension and log in to your mailbox it will prompt you to change your password. If you password120000 or 1020000 doesn't work try 121111 or 1021111, the last 4 digits are the password for the admin mailbox.

Feature 981. Then enter password, default is 0000.
To program a button to do this, 1. Press Feature * 3 2. Push the button you want to program
3. Press the Feature button then enter the Feature Code 981.

Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.

Feature 985 will show you the extension of the phone you are using.

Try feature **8463 (time) or feature **266344 (config). Either way, changing the time on a Norstar system must be done using a display phone. Using a M7310, M7324, or T7316 the right 2 buttons under the display are "NEXT" and "SHOW" respectively.

1.- To enter programming mode press "FEATURE" and "* * 8 4 6 3" or "* * 2 6 6 3 4 4"
2.- Enter password (default = 266344) - display should read "Terminals & Sets"
3.- Press "NEXT"(bottom right arrow) 5 times - display should read "Time and Date"
4.- Press "SHOW" (top right arrow)- display should read "Hour:___"
5.- Press softkey "CHANGE"
6.- Enter hour - display should read "AM OK or Change"
7.- Select AM or PM
8.- Press "NEXT"(bottom right arrow) - display should read "Minutes:___"
9.- Press softkey "CHANGE"
10.- Enter minutes
11.- Press "NEXT"(bottom right arrow) - display should read "Year:___" 12.- Press softkey "CHANGE"
13.- Enter year
14.- Press "NEXT"(bottom right arrow) - display should read "Month:___"
15.- Press softkey "CHANGE"
16.- Enter month
17.- Press "NEXT" (bottom right arrow)- display should read "Day:___"
18.- Press softkey "CHANGE"
19.- Enter day
20.- Press "NEXT" (bottom right arrow)
21.- Press the Rls key

Athough the digits don't appear on the screen they are being entered into the system.the 2 passwords you can use are 266344 (config) and 23646 (admin).

To set up call id you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program call log on. Press the show key (top right arrow)
Press the next key (bottom right arrow) 5 times. The display should say TELCO FEATURES.
Press the show key (top right arrow) 2 times. The display should say CALLED ID: N(or Y)Press the change key til it says Y.
press the release key.
that should do it providing you have caller id service though your local telco provider.

1. Press the Rls button then ** FEATURE 266344 (CONFIG)
2. Password is 23646 (ADMIN) The display reads Terminals & Sets
3. Press SHOW ans enter the Extension for which you want to enter a name.
4. Press SHOW, again
5. Press the NEXT key until the display reads NAMES at the top left corner.
6. The bottom right corner reads CHANGE, press the far right soft key.
7. To move from one letter to the next use the far right and far left soft keys or the # key.
8. When you are finished Press next.
9. Press the HEADING key to get back to TERMINALS & SETS and start again!

Navigation Keys: Line 1 = HEADING Speed Dial = SHOW
Line 2 = BACK Last No. = NEXT

This can only be done from the main handset and only one at a time. The Soft Keys are the three small buttons right bellow the screen.

Norstar Merdian Press Feature.
Enter "**8463".
Enter the password (default is 266344). The display shows
Hour: 01
Next Change
Select CHANGE. Display shows:
Hour: __
Cancel
Enter two digits for the hour. Chose AM or PM when Prompted.
Select NEXT.
The display shows:
Minutes: 00
Next Change
Enter the minutes.
Press the RLS button to end, or press NEXT to change the date.
The diplay shows:
Year: 99
Next Change
Enter the two-digit year.
Select NEXT and repeat to change the month and day.
Press the RLS key to save the time and date and exit programming.

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Norstar Meridian CICS Time

• Press "FEAT".
• Press "*".
• Press "*".
• Press "266344" (CONFIG) or "23646" (ADMIN).
• Enter password "23456" (ADMIN) or "72787" (SCPLUS).
• You will see "Terminals & Sets".
• Press "Next" five times.
• Press "Show"
• When you see "Hour", press "Change" or "Next" to skip.
• Type in the hour using military time as a 2 digit number.
• Press "Next".
• When you see "Minutes", press "Change" or "Next" to skip.
• Type in the minutes using a 2 digit number.
• Press "Next".

Date:

• When you see "Year", press "Change" or "Next" to skip.
• Type the year in 2-digit format.
• Press "Next".
• When you see "Month", press "Change" or "Next" to skip.
• Type the month in 2-digit format.
• Press "Next".
• When you see "Day", press "Change" or "Next" to skip.
• Type the day in 7-digit format.
• Press "Next".
• When you see "End of List", Press "Rls" to exit.

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Nortel Norstar Telephone Systems Changing the time on a Norstar system must be done using a display phone. Using a M7310 or T7316 the right 2 buttons under the display are "NEXT" and "SHOW" respectively.

1. To enter programming mode press "FEATURE" and "* * 2 6 6 3 4 4"
2. Enter password (default = 266344) - display should read "Terminals & Sets"
3. Press "NEXT" 5 times - display should read "Time and Date"
4. Press "SHOW" - display should read "Hour:___"
5. Press softkey "CHANGE"
6. Enter hour - display should read "AM OK or Change"
7. Select AM or PM
8. Press "NEXT" - display should read "Minutes:___"
9. Press softkey "CHANGE"
10. Enter minutes
11. Press "NEXT" - display should read "Year:___"
12. Press softkey "CHANGE"
13. Enter year
14. Press "NEXT" - display should read "Month:___"
15. Press softkey "CHANGE"
16. Enter month
17. Press "NEXT" - display should read "Day:___"
18. Press softkey "CHANGE"
19. Enter day
20. Press "NEXT"

Normal 0 To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"