SOURCE: Canon Dr-5010C Scanner to Pc problems.
Are other formats, like JPG, working okay? Unselect multiple pages so that you get on image per sheet. Reinstall scanning software after a 'scandisk' command.
S. Mohan
SOURCE: I have a new DR-5010C scanner. I used to use the
I havent used Canon 2580C and hence cant comment on Scan Panel. But you can download SU5000 or Captureperfect 2.0 from Canon website (http://software.canon-europe.com/). This is easy to use and probably offers more features as compared to ScanPanel. Canon 5010C is a higher model as compared to 2589C and Captureperfect may offer better user interface.
S. Mohan. Chennai, India
SOURCE: I just changed the rollers in my Canon Dr-5010c
Try 'page-counting', if this works, the scanner is okay. Fan the documents and loosen them, ensure the end touching the roller is crisp and not bent/folded. You can also try a different set of documents to eliminate paper related problem.
S. Mohan, Chennai, India
SOURCE: AUto Detection bad parameter issue
If this is a hardware issue, the unit will have to be serviced. If it's a software problem, you could try uninstalling the CD, then reinstalling it to see if it clears up this issue.
Couldn't find anyone reporting this problem on the net, but perhaps Canon might have a heads up on it. Contact them at their support site:
http://usa.canon.com/cusa/about_canon/standard_display/contact_us
Good luck, and hope this helps.
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