Error (internal hardware laser scanner error) error message laser scanner
HP 3015MFP error 51.0
1.
The product has experienced an internal hardware error.
2.
Turn the power off and wait 30 seconds and turn the power back on.
3.
Check the cabling connections to the laser scanner assembly.
4.
Try connecting the product to a different power source or surge
protector.
5. If the error persists, replace the laser/scanner assembly.
51.20 Error
51.21 Error
51.22 Error
51.23 Error
The device has experienced an internal
hardware error.
51.20 Error-black scanner error
51.21 Error-cyan scanner error
51.22 Error-magenta scanner error
51.23 Error-yellow scanner error
Turn off the power by using the power
switch, wait at least 30 seconds, and then
turn on the power and wait for the device to
initialize.
If a surge protector is being used, remove
it. Plug the device directly into the wall
socket. Use the power switch to turn the
device on.
Laser scanners are not replaceable.
Replace the engine
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