Kodak EASYSHARE 5500 All-In-One InkJet Printer Logo
Linda Bray Posted on Sep 28, 2013
Answered by a Fixya Expert

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Put new ink cartridges in my kodak all in one ESP5020 does not recognise or print black ? Why have reinserted inks, clean print head calibrated to no avail not sure what to do next...

1 Answer

Barry Boyd

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  • Expert 101 Answers
  • Posted on Nov 11, 2013
Barry Boyd
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Joined: Mar 15, 2010
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Sometimes one gets a cartridge that has a defective chip and cannot be recognized by the printer. Return the cartridge where you purchased it and get a new one. If the new one is not recognized, you will need to have the printer serviced or replaced.

Hope that helps,
Bax

5 Related Answers

Matt D

  • 96 Answers
  • Posted on Aug 19, 2008

SOURCE: Kodak EASYSHARE 5500 will not print with black ink

Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

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Anonymous

  • 192 Answers
  • Posted on Jun 14, 2009

SOURCE: picture prints too pink

What you see on the screen is quite often not what prints. Sometimes the screen will not show a slight color anomoly. If your pictures were taken with a digital camera, this is quite common. Try the photo enhancement software that came with your camera, or alternately, your printer. They all supply the software because of color corrections that are at times necessary. Sometimes always. Hope that helps. Try the "Auto Correct" function that most photo correction software has. That should help!

Anonymous

  • 518 Answers
  • Posted on Jun 14, 2009

SOURCE: Kodak esp 3 all in one. colour prints come with purple tint

Surely you can turn the flow of ink down via your settings

Anonymous

  • 103 Answers
  • Posted on Jan 26, 2010

SOURCE: new kodak esp5250

Try to clean the printhead
Press Home > Maintenance > Clean printhead

If still the same issue

Visit www.kodak.com/go/itg

IF still same issue call or chat with tech support and get the printhead replaced free of charge

Anonymous

  • 3 Answers
  • Posted on Jun 08, 2010

SOURCE: Kodak 5300 printer: I just changed the black ink

From what i understand with the kyocera colour printers theres a menu option to print black as black opposed to a combination of the colours. I'm not too sure where it is, however it sounds like the kodak is very simular and is using the colours to create black instead of using the blank ink cartrage.

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The head is either blocked more than you can clean off, ehich happens and the only solution is a new head or printer, or the print cartridge you fitted is not recognised and is not being switched on by the printer to use. Use a Kodak print cartridge if you have used a compatible version and see if this works.
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Try this one, Turn on the printer, Take out the inks, remove the printhead, put back the printhead make sure it will snap and you hear a click, put the inks back, wait for the printer to initialize, Press the Menu button, look for Calibrate printer, then print calibration page, then scan it after. Load a regular paper. Then try to print a demo page by pressing Photo and Copy at the same for 5 seconds then let it go. If same problem persist call this no for further assistance 1800 421 6699
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