Unable to ascertain compatibility - Apple iPhone 4S

hi there is problem withprogram- uninstall and reinstall tools--
go see this to get more info....https://www.google.ca/?gws_rd=ssl#q=itools+error+while+copying

good luck

Try Tiny Umbrella software It will Help You...Connect Your I phone Run This Software as run as admin...Click on exit recovery..Its Done..You can download the software from http://blog.firmwareumbrella.com/..Hope it will help you

First thing you have to check the update version of iTunes.. then; when you install the iTools the iPhone should be disconnected from your laptop, also deactivate the option which allows iTunes open when you connect your iPhone to you laptop

Sounds like your using ITools, with ITunes. I don't use it, but here ya go.
To fix this problem go to your Itools menu go to settings than go to connections, now go to the USB hit OK now you will see memory card access, data modem, application access, GPS NMEA and finally help. Make sure it is on memory card access and not any of the other ones the memory card access is to allow a PC to use your phone as a memory card reader.

Which tools? There is no compatibility issues, it will only let you download apps you can use

I was looking for an easy way to upload music to my iPhone 5 and I found that iTools is a great software for this. I download iTunes and iTools, but when transfering music to my iPhone I get an error "Unable to ascertain the compatibility of iTunes. Please check out internet".
Can someone help me how to solve this issue?

I don't understand your question, but I suspect that either you have upgraded your phone to a current version of iOS , and now the iTunes version on your computer is no longer compatible, or vice versa. I suggest you bring all your software up to the most current level on both your computer and device, then everything will be okay. HINT: upgrade iTunes on your computer without your phone being attached, and upgrade your phone iOS over wifi (settings>general>software update). Good luck!

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