A line is through the print because a needle within the dot-matrix printer is broken or stuck within the printer. This will eventually get stuck on the ribbon and tear a hole in the ribbon...and eventually led to complete printer failure. This can be caused by the running a staple or paper clip through the printer, yanking the card out of the clock while it is still printing or after years of lint build up (they are suppose to be maintained at least once a year). Try www.gatewaytime.com for an afforable replacemnt Gateway Time Systems Time Clock Sales and Service Pittsburgh
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