Download kies - Samsung star II duos GT-C6712

Samsung provides a free program called Kies 3 that you can download and install on your PC. Using it, you can connect your device to your PC using a USB cable and it will check and see if you can upgrade the firmware. If you have this option you can choose the upgrade option and Kies will download it and do all the rest. I upgraded my Galaxy's O/S using Kies and it worked flawlessly. I don't think I'd trust any old source of firmware. It could be loaded with viruses. Using Kies guarantees authenticity and suitablity.

Download Samsung Kies software for pc from http://www.samsung.com/ca/support/usefulsoftware/KIES/JSP

At the bottom of this page there's a link to Kies Tutorial which provides details for xchanging files between pc and phone through usb cable.

With Kies Air, you can do this via WiFi. Hope this helps.

download an updated version of samsung kies, check whether it is for 32 bit or 64 bits of OS for windows based PC.Also there should be an option on your phone when you attach it to a USB port of whether to transfer file thru USB or thru kies.also turn-off debugging mode in your phone settings, usually found in the developers settings or conectivity.

hope this helps

Hello Anthony! Welcome to FixYa!

Actually you have not downloaded latest version of KIES properly or its not properly installed in your PC. You must uninstall the existing version of KIES and then you have to again install the KIES, Please Uninstall the existing version of KIES and the download it from HERE
After downloading install it on your PC properly, I hope this problem will be solved.

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I hope this solution helps you
Let me know if you have any confusion in your mind.

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First of all, you have to download Samsung Kies for your computer (just search "Samsung Kies download" in Google). After installing it, you will get drivers and everything so you can get your pictures to computer.*Note: You will have to enable your phone to connect to Kies. Look for USB Connection settings. When you find USB Connection settings (it is either in "Wireless and network" or Applications-> Development -> Debbuging ON, it depend what Android system you use).
Hope you find this helpful, if you do, remember to thumb me up :).

HI>Message displays that your. Tab does not support the type of file tobe downloaded.

Samsung Tab needs Kies software to update to latest firmware.
Download Kies from here and install it. When finished, launched the Kies and it should tell you whether there's need for an update or not.

Hope this helps.

samsung kies : http://www.softpedia.com/progDownload/Kies-Download-172075.html

or

http://www.softpedia.com/get/Internet/Telephony-SMS-GSM/Kies.shtml

there may be a problem downloading Kies . you can download it from your PC.

All The Best!

i have a samsung s5620 monte and i have installed kies to my pc but i can't connect it due to a problem in installing MTP function

I have re-installed kies several times but the problem still exists !!

please need your help .. =)