Roxio update manager cannot find Um.msi

If you have the Roxio disk , insert the disk in the cd-dvd drive -point the browse location to the drive letter for your cd-dvd drive and click OK.....it should update the msi source packages and correct the issue. I assume this is requesting the original source packages and location. Possibly due to some corrupt or missing files. Will need more details on the message. If that does not work you may need to uninstall and re-install roxio. If it came pre-installed on your pc go to the manufacturer web site and update or download and install roxio from there. Hope this helps....

Please, download and run this roxio hotfix:http://tools.roxio.com/support/dell/isum_hotfix.exe
Good luck!

Short way:
goto => http://tools.roxio.com/support/dell/isum_hotfix.exe

then "run" file isum_hotfix.exe , reboot your pc and the problem should be
gone.


Long Way
1)goto www.Sonic.com
2)Click "Support"
3)Slect product "Digital Media Source"
4)Click "Ask Sonia"
5)Scroll down, type in your name
6)Type in question box "UM.MSI"
7) I selected option 3 which is link I posted above.

Good Luck

Please rate this solution , if you like..

Thanks
Sandeep

Please refer to the link below it will help you resolving this issue.

http://kb.roxio.com/search.aspx?URL=/content/000042GN&PARAMS=set-locale=en

Cheers . . .

hello, its a bug download this goto => http://tools.roxio.com/support/dell/isum_hotfix.exe run and then restart your computer and the problem should be solved

Follow this procedure and your problem will be resolved. Do exactly i say..!

Step 1:- First Downlaod the windows Clean up utility.

http://support.microsoft.com/kb/290301

Click on the link above --> and then Under Summary Option on this page.

Click on the link mention below:-
( Download the Windows Installer Cleanup Utility package now. )

Install the windows clean up utility on the computer.

Once it is installed Hit the finish button.

Now Click on start-->go to All programs-->navigate
Microsoft windows Clean up utility software.--> click on it and runn it.

Once the Clean up utility window opens up.

Find out sonic Update Manager in the list you see.

Click on it and highlight it .

Now click on the button remove at the botton of that screen.

Once it is gone. Restart the computer your system will not pop up that message again.

( Reason :- The reason why you are getting that message is that the sonic Update Manager software is not installed properly on your system which is why it keeps poping up the MSI ( microsoft Installer ) on your screen for sonic Update Manager. )

So to get rid of it just remove the MSI from the list in windows clean up utility and it will not pop up again.

Let me know if it works for you.

Please do follow the instructions as provided. It will work.

There could or should be an item in setup that allow you to disable the auto update feature. Failing that, you could search the registry for the keys that invoke this, but that is for advanced users. Otherwise, download Revo Unistaller and get quit of the program.

Hi,

Please use the link below to see if this helps.

http://www.roxio.com/

Regards,

KK

download from
http://dell.driversdown.com/dell-drivers-list/s_651_1.shtml
and burn them on a CD

This is an issue with the sonic Update Manager.U can click on this link to download the patch for the same issue : http://tools.roxio.com/support/dell/isum_hotfix.exe
Also refer to dell support site to know more about this : http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&docid=098D85DDBAC783B2E0401E0A55175844&l=en&s=gen#3