Paper not moving forward

My paper is stuck and jammed in the feeder. I cant add new paper because of the jam. The new paper crinkles up as it feeds. Is there a way to remove the jam of paper that's stuck inside ?

when my Aurora- AS662C shredder wouldn't go forward I assumed it had paper jammed into the blades -with it unplugged of course ,I removed 5 screws (back does not release) used tweezers to remove the jammed paper. When I initially pried it open- an off wt. plastic bar type thing fell out of it's place (on right side ) I set the plastic bar into it's place(if you look at you'll see how it set's into place, carefully closed the top making sure the bar didn't move and replaced the screws. I then ran papers through it -worked like new ! I almost bought another one and was about to throw it out ,figured I didn't have anything to loose . Best of luck -hope this helps

Installing the Paper Roll
1. Lift the paper holder so that it extends behind the calculator.
2. Make sure the calculator is plugged into an easily accessible
electrical outlet near the calculator.
3. Move the POWER switch to ON.
4. Insert the end of the paper into the paper slot on the back of the
calculator as shown. To avoid paper jams, use quality bond paper.
5.While feeding the paper into the slot, press and hold up arrow.
6. Place the paper roll on the paper holder.
Note: To prevent damaging the printer (which may void the warranty),
move the POWER switch to ON when operating the calculator without
paper.

What probally happened is that the inkjet cartridges either dried out or the holes where the ink comes out became plugged up from lack of use. Try replacing the ink cartridges and see if that fixes the problem.

Hi

Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Sounds like you have a jam!
The jam always hides good!
Look carefully and get back with me!

OK, if the printer says jam but no paper inside and prints after you open and close the cover the paper likely never made it out of the tray. Or the machine thinks the page never made it out of the machine.
As far as input check your rollers 1 in the tray and the pick up roller in the machine if you don't have alot of pages on the machine these likely OK.
Next (and this I have found often) check the paper back stop in the tray. This is the guide to set the length of paper. If it is set just a little long the roller cannot catch the edge of the paper. Sometimes the teeth the guide sets in are broken or worn.
The output would be the sensor in the fuser replace fuser.
Hope this helps

open the backdoor and try to move the rollers in upward direction...if the roller on the left is hard to move then..replace the machine.

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Check if the Encoder Strip is Broken or Missing
1.Power down the printer and unplug the power.
2.Slide the cartridge carrier inside the printer a couple of inches to the left.
3.Locate the encoder strip (Figure 1) on the right-side of the cartridge carrier encoder strip
Note:
The encoder strip is a plastic strip with small markings over its entire length. The strip may appear to be translucent.

Reposition the Encoder Strip
1. Remove the power cord from the printer.
2. Lift the scanner unit to expose the inside, where the printer cartridges are located.
3. Gently slide the ink cartridge carrier to the middle of the printer.
4. Gently move the top part of the printer belt to the right.
5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
8. Once the encoder strip has been re-seated, close the scanner lid.
9. Re-connect the power cord to the printer.

Ensure the Paper Tray is Not Overfilled
Each printer tray has a maximum capacity rating, and this rating is based on a specific paper weight and or thickness. Consequently, situations might arise in which the tray will not be able to accommodate the maximum number of sheets listed in the printer specifications. Verify that the paper is not packed too tightly in the paper tray.