Driver download when i have connecting my sansa sandisk m230 to pc windows xp sp3 a dialog box appears stating that "one of your usb device is malfunctioned and windows does not recognise it". pl help me to solve this problem

Sansa Connect No-Wifi Recovery Tool
Make sure your Sansa Connect player is charged and the HOLD switch is in the unlocked position. Press and hold the power button for 20 seconds, then release it. This will force the Sansa connect player to reset and restart.

If your player still will not start after trying the reset, you may need to run the Sansa Connect Recovery application.

With a copy of the Sansa Connect Recovery application installed on a PC, you can connect your to the device via the USB cable to the PC, and restore the device software to an uncorrupted state.

However, all of your subscription settings and content will be removed from the device.

STEP 1 - Download and install the recovery tool.
STEP 2 - Put your Sansa Connect player in Recovery Mode
1. Press and hold the Power button for approximately 8 seconds to turn off the player.
2. While holding down the Right button, and Volume Up Button,
press-and-release the Power button. Keep holding the Right and Volume Up button. After a few seconds, the player will start and a Recovery Needed message will on the player's screen.
3. Connect the player to a PC.
4. A SanDisk Device Recovery dialog box will appear on your PC. Choose Recover Sansa Device and click OK.
5. Follow the steps in the SanDisk Device Recovery application. Hope this will help you.

Try checking the usb ports to make sure it is not have driver problems:
1. Go to the Windows Desktop, click on the "Start" button, and then click "Run" or "Start Search" if you are using the Windows Vista operating system.
2. Type the following text into the text box: "devmgmt.msc" Click OK.
3. Select your computer when the Device Manager window opens, and then select "Action" from the options at the top of the window.
4. Choose the "Scan for hardware changes" option from the drop down menu that appears.
5. Insert any USB device such as a mouse or flash drive into the USB port in question. Now simply check the USB device to see whether it is working in order to test the port.

If it is have driver problems. Go to http://www.sandisk.com/ and download the driver again.

a friend told me that if the device shows as"connected" when hooked up (it does) AND the battery charges correctly (it does), then (a)the USB connection had enough juice; and (b) the PC recognizes it - i just had to FIND it. device manager/ MyComputer: nada; same for ANY file/ folder with "sansa" or "sandisk." working thru WMP (Windows Media Player), however, I discovered that drive E - for a portable hard drive, NOT currently connected via USB - was STILL showing up in the "Copy to CD or device" field. sure enough, it was the SanDisk clip player (even though it was NOT under the "Recognized Portable Devices" subsection). without using the installation disk at all, it downloaded tunes just fine. *note: the installation disk seemed to be an .exe file ONLY for the Rhapsody music service. as noted above, it was unnecessary. also - my USB ports are 1.1 and not 2.0, and package stated USB 2.0 was a "minimum requirement" - not true*

Windows XP puts the Sansa drive into MTP mode by default. (see: http://en.wikipedia.org/wiki/Media_Transfer_Protocol )

In order for the Sansa device to be seen as a drive letter, it needs to be in MSC mode.

OK, enough background! On your Sansa device, go to Menu | Settings | USB and select MSC. Once you exit the menu and connect the device to your Windows XP machine it should be recognized as a drive letter.

This method worked for my Sansa M240. Hope this helps!

Jose

Refresh drivers - connect player to PC. Right-click My Computer & select Manage. Click Device Manager on left pane. Player will show on right pane as USB Mass Storage device or Portable Device.

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers: right-click the entry with the error & select Uninstall. On top menu, click Action then select Scan For Hardware Changes.

What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>

And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
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Thank you
Computerrep

Your USB settings are wrong. In the menu, select MSC for the USB and not auto detect. xlthim

We had the same problem with Windows XP. We found some help on the Sandisk web site. On the device go to the Settings menu, then USB. We changed from AutoDetect to MSC mode and everything is working again. Our computer saw all of the songs on our computer fine. Some of the old songs on the Sansa didn't show up on the detect list in Windows Media Player, but they were still on the device.

salut

I actually had this exact same problem with my Sansa m230, and I was running from place to place just looking for an answer; I actually stumbled across it through some related searches here on this site ('reset' specifically), and I tried it out and it worked for me. The Sansa m230 has two USB interface modes, and choosing one will make your system recognize the device differently than if the other is chosen, so songs that were uploaded using the USB setting 'Auto Detect' (which tells the thing to use something called 'MTP' mode) won't be visible again when it's connected using 'MSC' mode, and vice-versa. Simply put: Unplug the little bugger, go into the USB settings, and choose whichever of the two settings isn't already selected, and plug it back in. For the future, I'm going to erase everything from one mode and put it back in through the other mode, just so this doesn't happen again. <.