Dell printer A940 fax trouble

The Pixma MX330 Line port needs to be connected to a POTS (plain old telephone service) line jack with an RJ-11 cable. A standard corded telephone or the base of a cordless system gets connected to the Tel port on the MX330. The Comcast modem connects devices to the internet. You might be able to use a VOIP (voice over internet protocol) service between the MX330 and the modem. You will need the appropriate hardware (MagicJack, Ooma) in between the modem and the Pixma and get an assigned telephone phone number.

Generally, you will need a compatible router to share the cable modem's internet service between any computers and a stand-alone VOIP system like the Ooma.

I hope this helps. Please add a comment with more about your Comcast hardware for additional information. I know my home's fiber-optic modem service does support POTS, in addition to the internet and TV service. Each service has their own wiring/jacks that go back to the modem.

Cindy Wells

Yes, you can. Press Number of Copies repeatedly until the number (any number 1-99) of copies you want to make displays, or press + or - to scroll through the number list. Press Color or Black. The printer is working when the display reads COPYING.

Taken from the user manual http://support.dell.com/support/edocs/systems/a940/a940en1.pdf

Your cable modem is not normally a source for telephone line that the fax machine will support. If you have telephone service through Comcast, You need to contact them about proper hookup to configure your fax line.

You can download the user manual from

support.dell.com/support/edocs/systems/a940/a940en1.pdf

Have fun!
Please make sure to rate this solution. Thanks.

Link to Manual:
http://support.dell.com/support/edocs/systems/a940/


Link to Firmware and driver:
http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PRN_ALL_A940&os=WW1&osl=en&catid=&impid=

Try uninstalling the printer drivers using the utility http://ftp.us.dell.com/printer/R166248.zip .Then install the drivers from the support website. Use the link: http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&os=WW1&osl=en&catid=&impid=&SystemID=PRN_ALL_A924.

Thanks,
Abhishek

Here you go 1 offical manual.

http://support.dell.com/support/edocs/systems/a940/

Direct from COMCAST FAQ:

Do fax machines work with Comcast Digital Voice service? Yes. However, there may be some equipment brands or models that are incompatible with Comcast Digital Voice® service. Click here to review a list of equipment that has been known to have compatibility issues with Comcast Digital Voice service.

splitters by their nature are flaky..i'd recomend you get a good phone line cable, since they are cheap, and simple..you have another phone line somewhere, to test the fax/cable combination, just to make sure?

just check the phone line is connected to the fax if your ans is yes then pls connect one ordinary handset and chek you are geeting the dial tone and you are able to make call chek the socekt connecton also whtether it is conncetd to the proper line socket not in ext. bye