Dyson dc25 animal retractable wand won't go back in, what do I do? 
Did you try to release the extension by clicking on the red button on the back of the wand? This may allow you to see what is obstructing the pathway for the wand..
You may also find Dyson's site useful: http://www.dyson.com/support.aspx
I hope that helps.
Boulder Epoxy Garage Floors
SOURCE: I can't get the wand fully back down on my Dyson DC25
the hose will be twisted you need to untwist it this video will show you
SOURCE: my dyson dc25 retractable wand won't come out
you need to untwist it check out the video below
http://www.youtube.com/watch?v=FJcNXrfQDVo
SOURCE: dyson dc25 animal: cannot remove the telescope
The hose is getting twisted on the machine and so the wand gets stuck in the hose.
1) Pull the wand out as far as you can - if you can pull it out completely, separate it from the hose and apply baby powder to the
metal rod. Stretch out the hose and unwind it. In the future, separate the wand and unwind/stretch the hose after use.
2) If you can't pull the wand out all the way, remove the canister/dirt bin from the front. Look for a gray button with 7 vertical
lines/grooves on it (it'll be just above the ball on the opposite side of the bottom hook that you wind the cable around).
3) Push the button and at the same time pull the hose out from the bottom by pulling on the hook - this will release the gray hose
from the machine. Take it off of the machine if possible (the bottom of the wand may stop you from doing so - if it does, try to pull
the wand out until you can release the hose from the bottom)
4) Pull and stretch the hose out and pull the wand at the same time - separate the wand from the hose and unwind the gray hose and
stretch it out. Rub baby powder on the metal rod of the wand and in future, disconnect the wand from the hose and stretch/unwind the
hose after every time you use the wand.
Official advice and support for Dyson technology
SOURCE: how do you put back plastic ring, half ring and
Hi Yvonne,
I'm sorry to hear you've had issues with your DC25 wand. It's probably best if you give our Helpline a call - if the wand has broken, we should be able to replace it under our 5-year guarantee, as long as the cleaner has been used in accordance with the terms and conditions listed in the user guide.
You can call us free on 0800 298 0298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Kind regards,
Jack
Dyson Online Customer Support
Official advice and support for Dyson technology
SOURCE: Dyson wand won't retract
Hi there,
I'm sorry to hear you're having difficulties with your Dyson's wand. Without knowing which model of Dyson you own, I'm unable to provide specific instructions. However, if you visit http://www.dyson.com and click 'Support', you should be able to identify your machine from the list. Our online Support guides should assist you in resolving this issue.
Alternatively, if you'd prefer to speak to one of our advisors, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).
I hope this helps.
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com
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