Locked phone hey all,..Just like that, my razr doesn't work anymore...no water damage, not bumps or anything else. When I open it up and try to hit any key, either nothing happens, or the voice recorder starts. One or two keys have worked since this happened two days ago, but they only worked that one time. I have tried taking out the battery for a day and blew out the area where the battery but nothing changes. What can I do?

Usually when touch screen doesn't work, it's a sign of water damage. It's also possible that you dropped it at some point and ruined the sensors inside. But it's PROBABLY water damage. What you can do is bring it to your phone carrier's closest store and ask them to check if your phone suffered water damage. They'll open the phone up and look. If it is water damage, you'll probably have to pay for a new one...If you're insured, it probably won't be that expensive.

The good news is, if you bring it there and it ISN'T water damage, you probably won't have to pay anything at all for them to replace it. Hope this helps!

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- Frankie

open the phone and wash it if it does not works then change the keypad patta .

open the back of the phone and look right above the battery there should be a little circle if it is red...means phone has water damage. the same thing happend to my phone there is little if anything that can be done to fix the problem

The problem is that the circuitry inside got wet and there is no knowing what that water damage got into .. shorts across circuit board components etc.. so it is what it is,.. it may work..but chances are something in the logic got corrupt by that water.. It's a hit or miss proposition.. I doubt very much that it will recover on it's own after this length of time drying out.. Good luck..

You have taken the appropriate steps. Now you have determined that the problem is not battery, it is the phone.
Most likely causes are:

• Bad connection between battery and phone due to damage
• water damage to the phone or corrosion
• leads from the battery to the phone are broken.

Either way the phone will require warranty work or replacement.

go to menu, settings and tools, call settings, answer options and set to "any key" and you should be able to open and see who calls and then hit any key to answer phone, Hope that helps, doesn't solve problem with broken screen, but doesn't answer phone if you don't want to talk to person calling.

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open up the back panel and take the battery out of the back. Check to see if there is a red dot, if there is, then it's water damage and then you won't be able to send the phone out for warranty. If there isn't any water damage, then I suggest you contact your service provider and let them know what happened. As long as there are no major damages to the phone (like it looks like a dog has been chewing on it, or it's been dropped one too many times) then it should be okay for you to warranty it out and you'll get a new one for free. If there are important things that were in your phoen and you can't see anymore, I don't think that you would be able to get these back, unfortunately. But normally, stores have a one year manufacturer warranty, and so at least this would save you money and you wouldn't have to spend $200 for a new phone, you know what I mean? I hope that this was helpful for you, take care! =)

You could try opening the top part of your phone and unplug and replug the camera connector. unscrew and pop open the case. The wire for the camera is the wide one on the left. flip open the lock(brown plastic), take it out, put it back in and flip back the lock.  good luck!

Problem with Moto Razr where nothing works and either one of the following happens:
- voice record thing keeps popping up
- volume keeps moving
- none of the keys work except power off?

Here’s what’s going on:
The phone has these three silver buttons on either side of the flip. They internally have soldered connections, and those connections are getting triggered either due to water, or due to lint accumulated in your phone (yes that’s what happens when you keep it without cover in your pocket and bags). The lint and muck gets moist with humidity (rainy weather etc) and causes the same. It’s something like a ghost sitting somewhere continues to click a button. Why the power off works is because that is the only button that overrides all others.

I had the same problem and was able to fix it. It’s nota fluke, because post that I have fixed 2 more phones with similar problem, which were lying dead-unused with friends because the service center was asking for more than the phones weight for fixing it.

What to do:
Don’t try this at home until left with no other option, because opening the phone yourself is.. Anyway here goes:
Use same opening procedure as slotdoctor did in his post:
First things first –
1 - Take out the battery.
2 – Allow phone to dry. At least the water that entered it from the rain, tub, pot, or your baby’s saliva. If you don’t have access to sun, place it overnight next to the fan exhaust of your laptop and leave the virus scan or disk defrag on (to keep the fan running what else)

Get cracking it:
On the LCD side, you need to take the top apart. Take the 4 front tiny rubbers from the big LCD, one in each corner then you will need a special STAR screw driver, if you don’t have one, buy/beg/borrow/steal. Then you will need to use a blade of very thin flat screwdriver to insert in the thin area on the sides of the panel (where the silver buttons are located). I saw a YouTube demo of the same, don’t remember the link though, but you can find it. While you try and open it, think like opening an oyster if you have seen oneJ.

Clean it:
Once you succeed opening it, you will find that the three that is done, you will see that the back of your LCD, some connecting bus wires (and a lot of lint all over). Don’t touch anything. Use a clean soft makeup brush to get rid of all lint. While you do that, the silver buttons will fall off! That’s ok. Then you’ll find small electronic click buttons exposed where the silver buttons fell off from. Total 4 such buttons (the volume silver buttons has 2 electronic buttons underneath). Notice 4 soldered legs/terminals on each of these click buttons, and identify the terminal pair that has stuff between those terminals, most probably the one that was making the ghost clicks. Use a wooden toothpick to clean. No alcohol or water. Then blow away the scrapings (no spitting). You’ll be tempted to, but don’t go about poking the tooth-pick all over to try and clean every speck. And don’t even think about trying to clean all terminals. Just concentrate on the button that was giving ghost clicks.

Test!
Before you start re-assembling: test. Put back the battery, switch on, and hopefully the ghost clicks are gone.

Reassemble
If you remember what you took off, assemble back.

- UK