After a storm and the power went out, but don't think I was hit

Sets with PIP use two tuners--one for main and one for PIP---likely the main got hit with the static discharge during the storm----Here we always disconnect both power and cable when a storm.

There is a way around this (will lose PIP) with a cable box connected to the audio and video inputs on rear of set---bypass the tuners and use the box to change channels and provide signal.

let me know if questions.

CLARIFICATION:

what exactly the complete info about your problem.?

thanks

Here's the free, don't look in the manual, free answer. You didn't fix anything, you set a message waiting from another phone. Either answer the other phone when you press the MESSAGE button, or dial 700 plus your extension to clear all MW lights. When you first press message, without picking up the handset, look at the display. It will tell you who, or what, left the message.

I don't know why you're using 167 as it's the 3rd set of VM ports, but the VM system needs to send out the MW indications. You can tell the system in 990 to let the VM or the phone system to cancel the MW light.

Carl

I hate to be the bearer of bad news, but there is no reset on the phone system, and it's a near certainty that a power surge during the storm "fried" the sensitive circuitry in your phone. The same thing happened to me a couple of years ago and I ended up replacing my phone system. A corded phone in the house at the same time lost its ringer during our storm. To this day it still works fine, but will not ring. While you cannot save your present equipment, it's possible to protect your replacement by installing a phone line surge protector (available at just about any store that sells phones or computers) and a whole house surge protector that you install at the main outside breaker box (you'll need to search the web for that one. Look for a SYCOM surge protector).

Either your LCD is bad or the connection to your LCD has been compromised. Without taking it apart it would be hard to tell. if you remove the housing and unplug the screen look at the connections and the ribbon cable to see if anything looks damaged. If not then it could be the screen it self? Make suyre the buttons still light up because if they dont maybe you just have a power supply issue to the phone.

Lightening is definitely a factor. When you say it defaults to fax, do you mean that the fax machine picks up as soon as the phone rings? Most likely the fax software/machine has taken a hit. One way to check is to try it on another phone line, preferably at another location. So the cordless phones work all right? The static is probably something the phone company will have to fix. They have lightening arresters that will develop those conditions. Again, try a known good phone on the line. Preferably disconnect all the phones at the junction box where the phone line comes in and plug a known good phone into the jack. If you still get static, then the phone company should get involved. Otherwise you could have a problem with the house wiring.

Do you have any Digital Answering Machines in the house?
or is it a dedicated line?
anyway heres the link for the 3 digit error codes document, its a public document that can be found by searching www.hp.com using this Article #: bpu02549 or buu02549
anyway as you can see 388 result/solution is the following...

Problem: Unable to complete the connection.
Solution: *Reattempt the fax reception at a different time when telephone line conditions have improved.

Now this means that one or both fax machines can have a problem. So lets isolate the problem.

Place a regular phone into the wall jack that the OJ 4110, if there is a static sound then its the phone line that is having the problem. if there is no static continue on...*Note if you have a DSL Internet service you NEED a filter for the fax*
..
What this is most commonly caused by is Bad line conditions which can occur in some different ways.
1) If there has been recently a Thunder Storm the electrostatic discharges interupt phone signals.
2) Recent power line downage
3) Recent Phone line downage
4) The phone company upgrading the lines

But basically something is BLOCKING the faxes from hearing each other. That is why you get this error code.
You can call your phone company to run a line trace. The reason you want to do this is so that you can eliminate the possibly of Static, Yes there are differnt types of it;
1) the normal static that you and me can hear
2) the SuperSonic Static, AKA Static in the Higher Frequency Ranges, where your DSL internet connection is. the Fax will pick up on those Higher frequency ranges, and it will cause problems. So put a DSL Filter on the Fax it wont hurt, and most of the times it helps alot.
Again Make sure ECM is disabled.
other than that, try unplugging all devices on the phone system an try...
i think there is alot fo information, i cant think of anything else...
Hope that helps

It sounds like the phone itself is broke. Try taking it to a repair store of your service provider to see IF they can fix it. You might have to buy a new phone.

disconnect the ac adapter from the base - before you plug the phone back in with power - press and hold down the menu button (center silver button under the led display) and the number "1" and then plug it back in - keep holding those two buttons until the date and time reappears - it worked for me and it didnt erase the phone numbers stored in the base unit.