Dr 5010c feeds one to five sheets, then stops

You probably need to set the user settings to "long doc" mode.

1) When the machine is in the standby state,
press the NEW FILE key and Count Only key
simultaneously. During the user mode, the
LEDs of the NEW FILE key and Count Only
key illuminate and the address (U01-U10)
and data (the last digit) appear on the
counter display.
2) When changing the address, use the NEW
FILE key. Each time NEW FILE is pressed,
the address changes, cycling from U01 to
U10.
3) When changing the data, use the Count Only
key. Each time Count Only is pressed, the
data changes.
4) Pressing the Stop key exits the user mode.

Long document mode =U10; 0=normal and 1=long document mode.

Happy Scanning!
Scan-R-Store

Scan Store provides service and maintenance contracts on all Canon Fujitsu...

Try adjusting the contrast and brightness settings when you scan. If the contrast is set wrong it will pick up the shade of the white paper.

If you have it set to certain paper weights or manual feed that is all you will get. Change the settings from the printer monitor back to normal weight paper or text not high quality graphics and it should feed again.

Whcih version of CapturePerfect you are using?
I use ver 2.0. In the settings page select scanners maximum. In the 'advanced' select auto detection. Then whatever size of the paper guides you choose, that will will be the width and ofcourse the length is automatic. There is a sensor under the paper guide, and it detects the paper width. Any rotation chosen will be after scanning the required size.
S. Mohan, Chennai, India

Please blow air and clean the sensors. There could be a small piece if paper causing this. The scanner must be assuming that there is paper.
S. Mohan

Please ensure that the rollers are clean and within its life span. (Rollers wear out and need to changed after 250,000 pages or as recommended by mfr). FAn the pages before scanning, Ensure the edge is trim with no folds or bends. The griniding noise is because the scanner has picked up more than one page.
S. Mohan. India

SOLUTION(S): Reset the Sheet Feeder Gears
If the power fails while the paper is feeding or during a print job, the paper feed gears will lose their proper
alignment. The reason is that after the power is restored the paper feed gears will attempt to return to the
home position, which may not be possible if the paper stop cam is not in the correct position.
PROCEDURES
1. Remove the sheet feeder from the unit.
2. Remove the sheet feeder motor from the sheet feeder assembly.
3. Remove the drive gear from its spindle.
4. Realign the lifting tray gear and paper stop cam gear.
5. Reinstall the drive gear and sheet feeder motor.
6. Reattach the sheet feeder to the print unit.
7. Reassemble the unit.

Do you get an error message after the first scanned image? If not, check your software settings to see if you have the option of single page /multipage scanning. Some software lets the customer choose a single page scan when the SCAN button is pressed.

Check the "Feed Select Lever" to make sure it is in mutifeed position. If not, it will grab all of the docs at once.

fi-41990 scanner cleans after scanning 100,000 sheet for paper roller the pad cleans after scanning 100,000 sheets feeding path cleans after 200,000 sheets http://www.fujitsu-europe.com/support/scanner/manuals/consumable-option_3-5-8.pdf

Are other formats, like JPG, working okay? Unselect multiple pages so that you get on image per sheet. Reinstall scanning software after a 'scandisk' command.

S. Mohan