HP Officejet J5780 All-In-One InkJet Printer Logo
Posted on Apr 16, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

HP J5680 is printing and scanning vertical gray stripes

HP Officejet J5680 All-in-One is printing and scanning vertical gray streaks to the point that the image is illegible. Has worked fine for months, even yesterday. Changed black print cartridge; changed to another new black one; had printer clean print heads; cleaned glass. Diagnostic sheet and sheet that prints after you clean heads are fine. HELP!

1 Answer

JDTec

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • HP Master 4,338 Answers
  • Posted on May 03, 2009
JDTec
HP Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Sep 24, 2008
Answers
4338
Questions
0
Helped
2128061
Points
14653

The fix is on this link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00704831&cc=za&lc=en&dlc=en&product=3301296

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Printer head alignment

Print Head Alignment For Canon printer For more details visit this website: https://www.errorsdoc.com/canon/

Open the printer driver setup window.
Click Custom Settings on the Maintenance tab.
The Custom Settings dialog box opens.
Switch head alignment to manual.
Check the Align heads manually check box.
Apply the settings.
Click OK and when the confirmation message appears, click OK.
Click Print Head Alignment on the Maintenance tab.
The Start Print Head Alignment dialog box opens.
Load paper in the machine.
Load three sheets of A4 size or Letter size plain paper into the rear tray.
Execute head alignment.
Make sure that the machine is on and click Align Print Head.
Follow the instruction in the message.
Check the printed pattern.
Enter the numbers of the patterns with the least amount of streaks in the associated boxes.
Even if the patterns with the least amount of streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes.
When you have entered all the necessary values, click OK.
Note:
If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.
(A) Least noticeable vertical streaks
(B) Most noticeable vertical streaks
If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks.
(A) Least noticeable horizontal streaks
(B) Most noticeable horizontal streaks
Confirm the displayed message and click OK.
The second pattern is printed.
Check the printed pattern.
Enter the numbers of the patterns with the least amount of streaks in the associated boxes.
Even if the patterns with the least amount of streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes.
When you have entered all the necessary values, click OK.
Note:
If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.
(A) Least noticeable vertical streaks
(B) Most noticeable vertical streaks
Confirm the displayed message and click OK.
The third pattern is printed.
Check the printed pattern.
Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes.
Even if the patterns with the least noticeable horizontal stripes are clicked in the preview window, their numbers are automatically entered in the associated boxes.
0helpful
2answers

5740 hp officejet printer streaks on scan or copy

The glass is smudged or dirty or the scanner bar may have dirt on it. Cheaper to just replace the machine.

If you need further help, reach me via phone at https://www.6ya.com/expert/steven_a67ead41eb5fc62a

0helpful
1answer

How do i re align the head on aMX432 cannon

  1. Open the printer driver setup window
  2. Click Custom Settings on the Maintenance tabThe Custom Settings dialog box opens.
  3. Switch head alignment to manual
    Check the Align heads manually check box.
  4. Apply the settings
    Click OK and when the confirmation message appears, click OK.
  5. Click Print Head Alignment on the Maintenance tab
    The Start Print Head Alignment dialog box opens.
  6. Load paper in the machine
    Load three sheets of A4 size or Letter size plain paper into the front tray.
  7. Execute head alignment
    Make sure that the machine is on and click Align Print Head.
    Follow the instruction in the message.
  8. Check the printed pattern
    Enter the numbers of the patterns with the least amount of streaks in the associated boxes.
    Even if the patterns with the least amount of streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes.
    print_pattern1.gif
    When you have entered all the necessary values, click OK.
    [img src="http://ugp01.c-ij.com/ij/webmanual/PrinterDriver/W/MX450%20series/1.0/EN/PPG/images/i_note.gif" alt="" >Note
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.
      vertical.gif(A) Least noticeable vertical streaks
      (B) Most noticeable vertical streaks
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks.
      horizontal_black.gif
      (A) Least noticeable horizontal streaks
      (B) Most noticeable horizontal streaks
  9. Confirm the displayed message and click OK
    The second pattern is printed.
  10. Check the printed pattern
    Enter the numbers of the patterns with the least amount of streaks in the associated boxes.
    Even if the patterns with the least amount of streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes.
    print_pattern2.gif
    When you have entered all the necessary values, click OK.
    [img src="http://ugp01.c-ij.com/ij/webmanual/PrinterDriver/W/MX450%20series/1.0/EN/PPG/images/i_note.gif" alt="" >Note
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.
      vertical.gif(A) Least noticeable vertical streaks
      (B) Most noticeable vertical streaks
  11. Confirm the displayed message and click OK
    The third pattern is printed.
  12. Check the printed pattern
    Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes.
    Even if the patterns with the least noticeable horizontal stripes are clicked in the preview window, their numbers are automatically entered in the associated boxes.
    print_pattern3.gif
    When you have entered all the necessary values, click OK.
    [img src="http://ugp01.c-ij.com/ij/webmanual/PrinterDriver/W/MX450%20series/1.0/EN/PPG/images/i_note.gif" alt="" >Note
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes.
      horizontal_cyan.gif(A) Least noticeable horizontal stripes
      (B) Most noticeable horizontal stripes
0helpful
1answer

Vertical black line on scans or copies;

Hello James,

Please click Vertical Bands Lines or Streaks in Copies Faxes or Scans to access the troubleshooting steps that should resolve the issue.
1helpful
1answer

Veritcal streak on left side of paper. Streak is light gray

Hello,

Vertical streaks are usually caused by a bad fuser. The fuser roller has a teflon caoting and when this coating gets scratched or worn it causes image defect to appear on the paper. The fuser for the 4250 is part number RM1-1082 and you can get them from Amazon.com or other online sites. Here is a link to an article that shows how the fusers can cause the vertical image defects like you have.

http://www.ccl-la.com/blog/index.php/how-to-fix-hp-laserjet-2100-vertical-lines-on-print/
0helpful
1answer

Vertical streaks only when scanning on glass

Clean flat bed glass inside..(you need to open adf unit)
11helpful
1answer

This started out as error 5200. Now, my Canon MX340 printer isn't connecting to the computer. The computer acts like the printer hasn't been installed. I tried to remove the printhead and restart...

Issue: How do I align the print head?
Solution: Perform a Print Head Alignment (Windows)- MX340

Aligning the Print Head Position Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. The procedure for performing print head alignment is as follows:

alignike.gif Print Head Alignment

  1. Open the printer driver setup window
    • In Windows Vista, select the Start menu -> Control Panel -> Hardware and Sound -> Printers.

    • In Windows XP, select the Start menu -> Control Panel -> Printers and Other Hardware -> Printers and Faxes.

    • In Windows 2000, select the Start menu -> Settings -> Printers.


  2. Right-click your model name icon, and then select Printing Preferences from the displayed menu.

    The printer driver setup window appears.

  3. Click Custom Settings on the Maintenance tab.
    The Custom Settings dialog box opens.

  4. Check the Align heads manually check box.

  5. Click Send, and click OK when the confirmation message appears.

  6. Click Print Head Alignment alignike.gif on the Maintenance tab The Start Print Head Alignment dialog box opens.



  7. Load three sheets of A4 size or Letter size plain paper into the rear tray (3).

    t_10410ce_mx34014.jpg

  8. Execute head alignment Make sure that the machine is on and click Align Print Head.
    Follow the instruction in the message.

  9. Check the printed pattern
    Enter the numbers of the patterns with the least amount of streaks in the associated boxes.
    Clicking the patterns with the least amount of streaks in the preview window, will automatically set their numbers in the associated boxes.

    print_pattern1.gif

  10. When you have entered all the necessary values, click OK.

    Note:
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.

      vertical_ab.gif
      (A) Less noticeable vertical white streaks
      (B) More noticeable vertical white streaks

    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white streaks.

      horizontal_ab_black.gif
      (A) Less noticeable horizontal white streaks
      (B) More noticeable horizontal white streaks

  11. Confirm the displayed message and click OK.
    The second pattern is printed.
    Important: Do not open the Scanning Unit (Cover) while printing is in progress.

  12. Check the printed pattern
    Enter the numbers of the patterns with the least amount of streaks in the associated boxes.

    Clicking the patterns with the least amount of streaks in the preview window, will automatically set their numbers in the associated boxes.

    print_pattern2.gif

  13. When you have entered all the necessary values, click OK.

    Note:
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.

      vertical_ab.gif
      (A) Less noticeable vertical white streaks
      (B) More noticeable vertical white streaks


  14. Confirm the displayed message and click OK.
    The third pattern is printed.
    Important: Do not open the Scanning Unit (Cover) while printing is in progress.

  15. Check the printed pattern
    Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes.

    Clicking the patterns with the least noticeable horizontal stripes in the preview window, will automatically set their numbers in the associated boxes.

    print_pattern3.gif

  16. When you have entered all the necessary values, click OK.

    Note:
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white stripes.

      horizontal_ab_cyan.gif
      (A) Less noticeable horizontal white stripes
      (B) More noticeable horizontal white stripes
Note: To print and check the current setting, open the Start Print Head Alignment dialog box, and click Print Alignment Value.
1helpful
1answer

Hp all in one prints a vertical stripe down the page each time i print. how do i get rid of it?

clean print heads possibly replace the print head and hp is wonderful customer service you can actually go on the hp website and instant message chat with tech support
Not finding what you are looking for?

743 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...