Hi, u seems to have lost your account access. Sometimes it happens to most of the guy due to previously saved passwords.
All you have to clear the cache and cookies of the website by pressing CTRL + F5. Else you can try from other devices too.
If you are still unable to find the way, then head over to this blog for solution:
http://bit.ly/2PvbMQM
I forgot my password I need help please as soon as possible.
How to reset your Microsoft Account (MSA) password.
If you forgot your MSA password or you tried to many times, your account will become blocked for security reasons.
To unlock it , go to Microsoft account and choose the first option I've forgotten my password, follow the instructions on screen.
If you no longer have access to your security info choose I don't have any of these. Provide a new email on the bottom field, be aware this will become your new security info, ensure you have access to this email address! If you dont have another email address, you can create one for free here: Sign up Microsoft account You will be required to provide personal details in order to validate your ownership of the account.
You can always contact Microsoft for a personal and free 1 to 1 support here:
Microsoft account Windows Help
Hope it helps!
Alex T.
If you can't remember your Microsoft account password, you can reset your password online. In a browser, go to Reset your password and enter the email address for your Microsoft account. You will be given different options to have a password reset link sent to you. If you can't reset your Microsoft account password by using the reset options provided, you can recover access to your Microsoft account by completing an online account recovery form. To do this, go to Recover your Microsoft account and follow the steps to complete the form to recover your account. For additional information about resetting or recovering your Microsoft account password, see Microsoft account password forgotten.
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