HI Heather,
Make sure you don't have the sound muted. Have you tried plugging in a set of headphones into the headphone jack? If you can hear sound with the headphones, most likely, the internal
speakers have failed. If you still can't hear any sound, the audio output stage on the
motherboard has failed. In either case, you will need to send the unit back for repair. Be sure to have your serial number handy. Register it online
https://my.garmin.com/mygarmin/marketing/register.htm if you haven't already done so.
Hours:
Monday - Friday
8 a.m. - 7 p.m.
Central time (closed holidays)
1-800-800-1020 (U.S.)
1-866-429-9296 (Canada) or (913) 397-8200
More Info: If you can hear sound through the speakers and don't want to send the unit back for repair, you can buy a FM transmitter at Best Buy - the kind that will allow you to play a portable CD player through your car stereo. Just plug the transmitter's audio input cable into your GPS headphone jack, power the transmitter with your car lighter jack, set the transmitter frequency to a unsued FM channel and tune your car stereo to tha same channel. You should hear your GPS through your FM stereo.
Good Luck,
- Jim
Thanks for your response. I didn't explain clearly. With nothing plugged into the headphone jack there is no output from the rear speaker jack.
Windows Vista. I think I am getting this figured out. The Realtek Audio Manager has a window that pops up when something is unplugged or plugged in which then asks if it was front or rear speakers or headphone. I must have identified something incorrectly. I am getting sound through bith jacks at the same time just now. I obviously need to find the Audio Manager help file.
I think I am OK now. Thanks again for your response.
HOOKED UP SPEAKERS WRONG,NO SOUND.
I have a X191W monitor (no speakers - I guess ) I called acer they didn't know. Anyway, I have an old pair of Polk Audio Speakers hooked up.. and I have a little sound... but not loud enough to understand the words ... any suggestions?
Front jack thinks there are speakers plugged in.
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