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REst stopp Posted on Sep 12, 2013
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Can't access my YAHOO email, even though connected to INTERNET !!!

1 Answer

Brian Sullivan

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  • Computers & ... Master 27,725 Answers
  • Posted on Sep 13, 2013
Brian Sullivan
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Many times, you can recover a hacked or compromised Yahoo! account after using on-site password-recovery tools.
The process can take a few minutes to complete, but once you are finished you'll be back in your account.
If the password-recovery method does not work, then you can always contact the security group at Yahoo! Inc. via email.
Of course, you'll need access to a secondary email address to message the company's support team.

Type "login.yahoo.com" into the browser's URL address field.
You are greeted by the Yahoo! account sign in page.
Click the "I can't access my account" link in the box on the right side.
Select the "My account may have been compromised" option from the choice of sign in problems.
Click the "Next" button.
Type your Yahoo! ID and security code on the next page.
Click "Next" to continue.
Select an alternative email address to send a reset link to.
This only works if you previously added a secondary email address.
If not or the alternative email address has been tampered with, then select the "I can't access any of the above" option.
Click "Next."
Answer the security questions on the next few pages.
You will usually have to answer at least two security questions.
Enter a new password and repeat the password when prompted.
Click the "Next" button to finalize the password-reset process.
Recover a compromised Yahoo! e-mail account
http://www.trishtech.com/internet/recover_a_compromised_yahoo_account.php

How to recover your Hacked Yahoo! Account
http://pctechnotes.com/how-to-recover-your-hacked-yahoo-account/

Yahoo Messenger Has Been Locked

As its name implies, Yahoo Messenger allows you to exchange instant messages with other Yahoo users.
But the software's capabilities extend far beyond one-on-one text conversations.
You can use Yahoo Messenger to participate in chat rooms, share photos, make telephone calls, video chat, play games and more.
When you experience problems accessing your Yahoo Messenger account, you may receive a message that it has been locked. Locked Accounts Yahoo places locks on Messenger accounts as a security precaution.
The locks take effect when there are multiple, failed attempts to access a user's Yahoo account.
Even if you unsuccessfully tried to to sign in to a different Yahoo product, you may find your Messenger account locked.
Unlocking Accounts
To unlock your account, go to Yahoo's sign-in page and enter your user ID and password.
When you reach your My Yahoo page, click on one of the Quicklinks you see on the left side of the page.
Leave your My Yahoo page open.
Sign into Yahoo Messenger for the Web, then try to sign into Yahoo Messenger.
If you are unsuccessful, contact customer care.
Current Versions
"Account locked" messages aren't the only sign-in problems you may experience with Yahoo Messenger.
Some users experience sign-in issues when using older versions of the software.
Yahoo engineers recommend upgrading to the newest version of Messenger.
To determine what version you have, look for the "About Yahoo Messenger" link under the Help menu.
Visit the Yahoo Messenger website to determine if this is the current version.

Other Sign-in Issues
When you have trouble signing in to Messenger, verify that your Internet connection is working. You can do this by navigating to a webpage.
If you are able to sign into Yahoo Mail but not Messenger, there may be a problem with your connection settings.
The Yahoo Help website offers troubleshooting steps for these settings.

5 Related Answers

Anonymous

  • 116 Answers
  • Posted on Feb 03, 2009

SOURCE: I can not access my email.

Your email may have been tagged due to viruses or spam.

Yahoo would not have blocked the account, you should contact People PC tech support to see what is going on with your account.

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Anonymous

  • 324 Answers
  • Posted on Sep 12, 2009

SOURCE: can't log onto email even though password and user

click on forgotten password and reset your password, but you must remember your security questions

Anonymous

  • 2923 Answers
  • Posted on Oct 18, 2009

SOURCE: For weeks at a time off and on, I can't access my

1. Make sure that there's no FireWall enabled in your computer.
2. Try connecting another computer to the same network where your computer is connected to and then access your Yahoo mail.
3. If same problem occurs using different computer that is connected to the same network, run a path ping or trace route in the command prompt for Yahoo to see if there's a network issue.

You need to ask for assistance from a network admin to understand the result of the trace route. In the result of the trace route, if you find a "timed out" in the network, then there's a problem between Comcast and Yahoo.

Have a great day!

Anonymous

  • 4 Answers
  • Posted on Oct 26, 2009

SOURCE: i can't access my yahoo email account. internet

when is the last time you ran malware/spyware check programs because it sound like you have a Trojan redirecting you?

Anonymous

  • 838 Answers
  • Posted on Oct 29, 2009

SOURCE: How to fix Yahoo email search?

May be your key word is not matching with available storage or dictionary in mailbox.... please try put possible keyword in short such as kasper = ka/ kas/ k etc. or %ka% etc.... hope you will succeed this time....All the best....Thanks for joinning Fixya

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Sometimes due to some technical glitches may occur in the Yahoo account due which the Yahoo email cannot be loaded properly. So, you can check by clearing the history of the web browser and even can also check for the internet connection whether the internet is working properly or not.
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You can log into your eMail account but the inbox-page does not load properly and turns up completely blank.

It is still possible to access your eMails, even though in a very minimalistic way.

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Hope that helps and keep your fingers crossed that yahoo! will fix this problem soon!
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hi thanks for using fixya!!

You are experiencing a problem with your internet connection or your browser. I recommend if you can update your windows, perform a full scan of your system, and delete the temporary internet files, cookies, etc.

Now, try to log on to your email again.

If you need further assistance, let me know.
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