Anonymous Posted on Apr 15, 2009

Itunes will not open it is 64 bit and 8.1

Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 8.1.0.52
Application Timestamp: 49b9d79b
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: b5500000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Anonymous Apr 18, 2009

I have got the 64bit version and uninstalled and reinstalled countless times even quicktime on its own also have run reg. repairs nothing is working
Anonymous May 11, 2010

Is it a 64-bit Vista?
did you restart after the install?
try to uninstall iTunes and then install them again. restart before each step.

1 Answer

Anonymous

Expert 115 Answers
Posted on Apr 18, 2009

Anonymous

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I would uninstall Itunes, then download the latest 64-bit version HERE and re-install it. There are two different versions, you probably got the 32-bit version by accident. Good luck!

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Itunes will not open it is 64 bit and 8.1