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SC 400 is a dirty toner mark sensor. Clean with alcohol, wiping with dry cloth causes static on sensor and attracts toner. Not sure where the sensor is, but look around transfer belt unit.
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You need to install a PDF printer driver on your computerfirst. There are quite a few freeware PDF writer programs on the Internet youcan download one such as CutePDF. From the computer scan your document then click on File - Print and select the PDF writer as theprinter device. Then name and save the PDF file.
To download Cutepdf PDF printer driver (freeware) click onthis link :-
http://www.cutepdf.com/
An sc400 error means the toner mark sensor needs to be cleaned. Cleaning this sensor is easy:
Open the top cover and remove the cyan toner cartridge. You'll see a long black lever with a sort of handle that pokes upward -- slide this lever ONCE to the left, and then it should slide back into place.
Now replace the cyan cartridge and close the cover, and your printer should be fine. (If the error doesn't clear, turn the printer off and back on and it should go away.)
I had the same error. In my case one of the two springs in the paper tray was missing (on the floor behind the printer) so there wasn't enough force to push the paper up to the pickup roller. After I installed the spring the error cleared and printing resumed.
this is priveledged information and kept away from non service personnel to protect both you and the device from unqualified access and possible damage.
if you have an issue that requires entering service mode please call for a ricoh tech this ensures that you are protecting the investment you have made in purchasing a ricoh device.
Could be a driver issue. Go to:
http://www.ricoh-usa.com/downloads/software.asp?tsn=Ricoh-usa
and find, download and install the driver for your Ricoh device.
Click here and download the appropriate drivers. Make sure you save them as something meaningful and in a location that you will remember. You will probably have to unzip these files as well. Once you do that you should be able to add the device via the "add printer" & wizard. Let me know if you need any help.
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