I had the same problem with my 50 pint unit. The bucket full light flashed, would unplug, restart, filter clean it, etc. It would not fill up with water. I finally checked the coils. The coils were filthy after 18 mos of use and needed to be scrubbed clean with a toothbrush. There are two sets of coils on the 50 pint. Check and clean both. My unit runs as new now.
I have a 45 pint. I have to slide the bucket in and out of the unit multiple times. Make sure to wait a few seconds after each time to see if it will recognize no water (sometimes the red light comes on, but then changes it mind). Also, I've found that leaving the bucket a little crooked will make it respond. It sucks, I know. Mine is only a year old too. Should not be a problem like this!
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the water is emptied, the filter is clean but the red light stays on, which indicates there is water. I can't get the green light to come on. It's only a year and a half old.
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