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Anonymous Posted on Oct 11, 2017

Lucent Partner mail vs voice messaging system: I had a night attendant, but when we added lines, I lost the button that I pushed to initiate the night attendant. I need to reprogram it to work and although I have the installation and programming manual, I can't figure it out. I want a step by step guide as to how to program it. any suggestions?

5 Related Answers

cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on Sep 16, 2009

SOURCE: AVAYA Partner Programming

Baby Partner??? Is that a II release 2.0? This release 3.0 will get you in the ballpark. If that doesn't work, post back the version from the processor card and I'll find you another link.

http://www.wedophones.com/Manuals/AT&T/Partner%20II%20R3%20Programming%20and%20Use.pdf

Carl

Testimonial: "Thank you. I was able to locate it elsewhere. The "baby" partner is the version we all refer to when we "oldies" remember the 206 stand-alone module"

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consultel1

george peters

  • 860 Answers
  • Posted on Dec 04, 2009

SOURCE: Lucent Partner 18D cant fully reboot itself

That one doesn't sound too good.
You could perform a reset through programming which should clear the scratch pad.
Thats done by entering programming on either ext. 10 or 11
Press feature 00 then the left hand intercom twice.
Next enter # 728, the display should say reset save all then reboot the system.If the problem is still there, then the processor is malfunctioning and will need to be replaced.

Testimonial: "A good suggestion but didn't solve the problem - my system processor probably needs to be replaced. "

A

Anonymous

  • Posted on May 19, 2010

SOURCE: Lucent Partner 5.0 616 Phone System with Voicemail and CallerID - Refurbished (SPATPRTACSVM): This is on Partner Mail VS. When I go into voicem...

Right, but to get to the Admin area, you need to log into the system administrators mailbox. That will need to be reset before you can change the AA greeting.

You can contact dstech1.com, they will reset for $55 (with a credit card). Or you can call Avaya, they will reset for $300

consultel1

george peters

  • 860 Answers
  • Posted on Jun 17, 2010

SOURCE: I have Partner mail VS

I'm guessing that you changed the setting in the line coverage ext program (#208) or group call distrib (#206). Make sure that the settings for the lines are set to 1-assigned and not 3-VMS cover in program #206. In #208 there should be no data entered for the line if its not set up as a private line.

Testimonial: "Thanks, it was #206 and is now working"

A

Anonymous

  • Posted on Jul 30, 2010

SOURCE: I have Partner mail vs release 5. When someone

You are going to need to get into programming.
#206 group 7, line 01, change from "3" to 2 assigned

You need to do that for all lines. That will make it go to the Auto attendant instead of the mailbox.

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Related Questions:

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1answer

I have Partner mail vs release 5. When someone calls in they get the receptionist voice mail(10) instead of the day menu prompt of the automated attendant. How do I get messages to go to the automated...

You are going to need to get into programming.
#206 group 7, line 01, change from "3" to 2 assigned

You need to do that for all lines. That will make it go to the Auto attendant instead of the mailbox.
1helpful
1answer

I have Partner mail VS release 5. When someone calls in they get the receptionist voice mail(10) instead of the day menu prompt of the automated attendant. How do I get messages to go to the automated...

I'm guessing that you changed the setting in the line coverage ext program (#208) or group call distrib (#206). Make sure that the settings for the lines are set to 1-assigned and not 3-VMS cover in program #206. In #208 there should be no data entered for the line if its not set up as a private line.
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Lucent Partner 18D - Caller ID not working

The caller id information is sent from your local telco provider after the first ring and might not be able to be extended to the individual sets, try backing off the ring to answer on your voice mail from 2 to 3 rings to see if the information is then passed on. The Voice Messaging System message is being sent from the system showing who transfered the call to you. You should also notice that the ring pattern when that message is displayed is a standard ring followed by a beep meaning a transfer is taking place.
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Voice Mail Problems

You will want to go into the night attendant and check the selector codes. What voicemail do you have?

When you dial into voicemail, oicemail Vicky answers and says, "welcome to ....." what is the rest?
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Avaya Lucent Partner Auto Attendant

Nope. You are stuck with that. If you want you can change the button that they press, to say....9 or something...make that a selector code transfer and it wont say "receptionist" any more.

Let me know I can help change the button press....
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There is about three to four programs that need to be set up in your phone system in order to do this , the program number my be a little different depending on the partner system you have .
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Which voicemail do you have?

Partner Messaging?
Partner Voice Messaging?
Partner Mail VS?
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You are talking the auto attendant that picks up when someone calls in to the system and no one answers?

Which model voicemail is it. It will TELL you when you dial in to check your voicemail, ...."Welcome to Partner messaging" or welcome to partner mail" or "welcome to Partner voice messaging"
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Merlin Legend (Lucent) phone--changing vm list of extension

I do not fully understand you message but it sounds like you want to get into administrator programming of your voice mail.

I don't deal with voice mail programming. My only suggestion is to try and determine exactly which voice mail model you have and find the "administrator" or "programming" manual for the voice mail.

All manuals are available free at www.avaya.com
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