It just stopped working,bad no sound. I have cleaned the filter and the brush and nothing is stuck. i still cannot get it to work. What now?
If the beater bar does not spin freely, and the belt still seems to be in place, then you may not need a new clutch, but you may need to reset the clutch. This is done very simply by keeping the beater bar section of the vacuum flat on the floor and reclining the handle all the way to the floor so the entire vacuum lays flat. There is a mechanism in the vacuum which resets the clutch. You will probably not hear anything when the clutch resets. I sat on the phone for an hour and a half to hear this simple technique is built into the vacuum, but excluded from all instructions and website customer service information.
When you lock the vacuum in the upright position, and lean it back to look at the beater bar, the bar will spin freely. This does not mean the clutch is bad, it simply means that the clutch is disengaged and the bar will spin freely. If you want to see if your bar is engaging while vacuuming, you need to turn it on, tilt the handle back into a vacuuming position, then get down on your knees and lean the vacuum sideways enough to look under the head to see if the beater bar is spinning. Do not stick your finger underneath to accomplish this, do a visual check. Note that if you lean the handle up too high during this time, you may disengage the clutch and the bar will stop spinning. Again, just because the bar spins freely does not mean your clutch is bad. Do your own checking, and you will probably discover, as I did, that my vacuum was working perfectly as designed.
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I thought the same thing with my dc07 and found out the hard way that if the unit is locked in th upright position than the bar turns off and wen you pull the handle back the bar spins
Hi, If the beater bar spins freely when rotating by hand then the problem is with the clutch. You will need to fit a new one. If you need help replacing the clutch go here. http://dysonmanuals.inc.io You can purchase A manual which tells you how.
HI, it's Jim from Crucial Vacuum!
Usually you can fix a brush roller with a quick cleaning or by oiling it's bearings however once the bristles endure too much wear and tear, it is time to replace it.
If you are using your vacuum on a daily basis you will need to replace the brush roll much more frequently. You can take a look at your brush roll and see how the bristles look. If they look worn out and the bristles look loose it's time to change your brush roller. Monthly care of your brush roller will help to keep you vacuum working properly.
You can purchase your replacement Dyson parts direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
http://www.crucialvacuum.com/dyson-dc07-dc14-dc33-brush-roller.html
I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com
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i tried reseting the clutch, however am finding the beater bar spins but has no power. do i need a new clutch? The vacume is not even a year old!
The beater bar turns off constantly when trying to vacuum I have cleaned the filter but this still happens
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