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Anonymous Posted on Nov 03, 2017

We have a Jenn Air Side-by-Side. Water dispenses without problem, but the ice maker has stopped making ice. Now, when we try to produce ice (by lowering the ice arm), the ice hose pops free of the coupling in back, and water pours out behind the refrigerator. Appears to be a clog to the ice maker -- but how do I get at it and fix it?

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Pete Norton

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  • Expert 121 Answers
  • Posted on Nov 03, 2017
Pete Norton
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It sounds like the tube you speak of is frozen with ice, so it expanded the tube. Try unplugging the refrigerator and allow or help the ice in the tube to melt. You likely need a new hose, as when water freezes it expands and it likely expanded the hose, which is why it will not stay on securely. ( I don't know without seeing it, but this seems plausible to me)

5 Related Answers

Anonymous

  • 22 Answers
  • Posted on Nov 13, 2008

SOURCE: Jenn air side by side leaking water

to allow your fridge/freezer to be ice free a timed defrost phase apxx every 7 to 10 hrs occurres whe the ice is drefrosted the water shoud go via a collection tray to the top af the compressor to keep it cool the tray is situated at the bottom of the freezer side behind the panel youll find is probally blocked and the water is overflowing to the front instead of going the correct way if you tecn minded unplugh the appliance remuve the pabel and unblock the drain tray the panel is inside the freezer torward the bottom

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John Morganti

  • 864 Answers
  • Posted on May 31, 2009

SOURCE: Jenn-Air refrigerator is not making ice but it's dispensing water

It can take up to 24 hours for a new ice maker to make ice.  Check it tomorrow.

jak of trade

  • 13 Answers
  • Posted on Sep 10, 2009

SOURCE: The ice maker in my Jenn Air refrigerator stopped working.

Check that there wasn't a clog in the line after replacing the filter. Make sure you get water going to the solenoid, if so, it may either be a clog in the solenoid or a fluke that it's no longer working.

Anonymous

  • 1 Answer
  • Posted on Feb 13, 2010

SOURCE: My Jenn Air refrigerator ice maker quit working

My Jenn-Air refrigerator (JRSD2790) quit making ice, dispensor works, water dispensor works. Do I need to replace the entire
ice maker?

[email protected]

Anonymous

  • 316 Answers
  • Posted on Mar 08, 2010

SOURCE: Jenn-Air JCD2389GE side-by-side refrigerator ice

Getting to the more serious water leak problem, it will be likely caused by one of two problems. the first, more common problem, is the solenoid for the icemaker valve is likely stuck open. sometimes particles in the water will literally prevent the solenoid from closing, like jamming a stone between a piston inside an engine cylinder, causing your water to overfill your icemaker, fill up the bucket, and pour through the flapping door that you also have problems with. the second possible problem, is your icemaker itself has stopped, or to be more precise, the motor has ceased up, and it happened to stop at the point in the icemaker cycle when it calls for water. You can check to see if the valve is the problem, by removing the icemaker entirely from the freezer, its held on by 3 screws, or possibly one screw and two metal or plastic clips, also unplug the icemaker from where it connects electrically. Assuming you have the water to fridge turned off presently, turn the water back on, and see if water comes through the fill tube. If it does, the valve is your problem, I suggest replacing both the primary and secondary valves. 12001892, 61005626 are the two part numbers.
If water is not coming out of the fill tube, take a look at your icemaker. Look at the icemaker as it was when mounted, and inspect the center ejector shaft, it runs down the middle top of the icemaker, and has 11 fingers on it, it is what rotates around to eject cubes. Is it in the "home" position, i .e. the position it sits while water freezes. The home position, when looking at the ice maker in its normal orientation, is when the ejector shaft teeth are pointing at 2:00. If the teeth are in any other position, either the ice maker was disconnected during its cycle, or the motor has stopped. To be certain, with the water remaining off, reconnect the ice maker, pour about 8 oz of water in the ice maker, if after 24 hours there is no ice ejected, then you have a bad ice maker. part # D7824706Q

In regards to your flapper door problem. since the path of water went through the door dispenser,its possible you may need to replace electric panel for dispenser. An inconvenient fix is to unplug the connection for the dispenser, located either at the top, under hinge cover, or at the bottom, after removing toe plate.

I fix refrigerators
my website: www.FixMyFridge.net

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Related Questions:

0helpful
1answer

Water does not flow

first you should take the water feed off, clear all water out of tube going to ice maker.remoe ice maker and check the wiring and all looks good.hook water up,turn water on just enough to see you have waterflow yo ice maker.might need a towel or two in the freezer.replace icemaker,make sure bar on ice maker is down,turn water on full,give it 12hrs to make ice. good water flow-no ice--replace ice maker.
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I have a Jenn-Air refrigerator #JCD2389DES. The ice maker became stuck and kept delivering ice cubes even after dispenser was released. I finally opened the freezer door and got it stopped. Now it...

Yes it could be either, BUT I would go back and make sure that everything you did to stop it the first time is undone. Is everything setted correctly? Is the switches in the right place?

Neither the solenoid or the microswitch could cause the problem you had before, so I would suspect something is not right with the ice maker itself.
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2answers

We have a jenn-air jfc2087hrs (french door model) and the water pressure from the internal water dispenser is very low. the line has plenty of pressure.

If your ice maker is making full size cubes then it should one of 2 problems.
The water valve on the bottom back of the machine is a dual valve. One side feeds the ice maker, the other side feeds the water supply.
1. The dual water valve. is going bad. The water side is malfunctioning.
The dual valve must be replaced.
2. Your model should have filters for the water dispenser, and need replaced.
Try changing the filters first.
0helpful
1answer

The ice maker in my Jenn Air refrigerator stopped working.

Check that there wasn't a clog in the line after replacing the filter. Make sure you get water going to the solenoid, if so, it may either be a clog in the solenoid or a fluke that it's no longer working.
2helpful
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My jenn air freezer is not making cubes. the

The water inlet valve may be staying open. You can swap the wires on the dual water inlet valve and disconnect the water line at the valve which goes to the ice maker. When you try the water dispenser the water will come out there. When you stop the water dispenser, if the water at the valve doesn't stop, the valve isn't closing so you'll need to replace it. If it does stop after trying it several times then the problem is with the ice maker.



The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.
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Jenn-Air refrigerator is not making ice but it's dispensing water

It can take up to 24 hours for a new ice maker to make ice.  Check it tomorrow.
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The ice maker and water dispenser does not work. There is no power to the exterior dispensing unit on the refrigerator.

I'm assuming you are saying there is no ice and water being dispensed, but that the ice maker is producing ice.

Actual ice maker operation is independent of the fountain which is for dispensing only.

The power is checked at the fountain board on wires Red/Black and White. The door must be closed when doing this check as power goes through the door switch. If no power is present, check the same wires at the connector under the upper door hinge cover.

The next check would be Red/Black to Blue while depressing the actuator pad button.

Outputs off the board are Pink to auger motor, Black to fountain water valve, other Black to fountain light, Violet to cube solenoid, the two brown wires go to the ice chute door solenoid.

The ice maker can be checked by removing the plastic cover up front. Check test points L to N for 120VAC. Short test points T and H to cycle the ice maker. Make sure it does not have ice or water in the mold already, or it will run over.

Of course last but not least, check water to the refrigerator. It is a dual valve and unlikely both solenoids could fail at the same time.
5helpful
1answer

My Jenn Air refrigerator ice maker quit working

My Jenn-Air refrigerator (JRSD2790) quit making ice, dispensor works, water dispensor works. Do I need to replace the entire
ice maker?

[email protected]
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Ice maker doesn't work. changed filter. light on ice maker door still on.

You need probably to change the dispenser solenoids which swith water on dispenser
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Jenn Air JCD2389GES ice dispenser problem

You could have a layer of solid ice at the bottom of your icetray. Remove icetray. Remove any ice in bottom. Reinstall. Be careful there is a connection on the rear of the icetray, you may have to turn it to get it to mesh correctly. Fill with ice and it should work fine. Good Luck.
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