I have used this product for a long time at a pervious residence, but now have moved and am using a different modem and providor. I am with sky broadband and am using my belkin product to connect to the internet, everything says that I am connected with high connectivity but I am unable to view ANY web pages or use any internet based programs, tried to talk to sky but they wont help at all because I am using a Belkin product.. Thank you
What has happened is that the proxy server on your last internet connection is in need of being redetected. you will need to delete any old cookies and internet files, also check in the internet explorer tools>internet options>connection, that the the the last provider you used is trying to connect instead of sky, so either select never dial a connection or sky as your default connection. Also check that in the properties of the belkin adapter that obtain an ip address automatically is checked in the TCP/IP properties. You may also need to refresh your browser a few times before you get on the net. A good temp file and reg cleaner, is Ccleaner, it's free and available at the link below http://filehippo.com/download_ccleaner/
i didnt realise, as you didn't mention you had secured the network, as i would make sure i can connect to the net first although by default sky secures the router, but what they may mean is sky use WPA PSK encryption and your adapter may be set at WEP, therefore not allowing the correct passkey to be typed.
If you can change tp the WPA security and also you will need to try both shared and open network to see which one is used by the router, again these options are in the belkin adapter software.
sorry if you can change the WEP security to WPA on the adapter if you are able
there should be a belkin icon on your desktop, open it up then look for the name of your wireless connection, sky????, then just click each tab and you will see the settings, it's very simple to do
heres the manual its really easy to follow
http://www.belkin.com/support/dl/F5D7050...
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Okay ive now been told, by belkin, that I need to convert my network key into a WEP network key... cos it doesn't have the right amount of digits or something. Im using a Netgear modem, so does that mean I can only talk to Netgear about this?
See the thing is, I have no idea how to do any of that.. thanks though.
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