Question about Canon DR-5010C Scanner
I am trying to install and use the Cannon DR-5010C. When I plug it into the computer it says new hardware found and downloads the drivers, the program downloads just fine but when I open CapturePerfect 3.0 or press the scann button on the machine, it tells me that no scanner is found and to check the cable. I know that the cable has to be working becasue it detected it when I plugged it into the computer. I have done this on two computers with the same result both times
Have you installed ISIS/TWAIN Drivers? If not download item 4 from this link http://software.canon-europe.com/products/0010203.asp
If you are using Vista, you must install corresponding drivers.
S. Mohan, Chennai, India
Posted on Apr 12, 2009
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Posted on Jan 02, 2017
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