SOURCE: FROST BUILDUP
take the back wall off and thaw unit with either hair dryer, heat gun(very carefully), or boiling water in pan and shut door. You will then have to determine if the def. thermostat, def. control or heater is bad.
SOURCE: Refrigerator top freezer model with
Click this link below:---
http://technoanswers.blogspot.com/2011/06/where-is-defrost-drain-tube-located-on.html
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This should help.thanks.Helpmech.
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