Is it a Dell cartridge or a generic cartridge? No-name cartridges sometimes lack the chip which the printer looks for. Return the cartridge for an exchange.
Testimonial: "I bought it from Dell. So yes."
SOURCE: DELL A920 INKJET PRINTER
The flashing LED is the diagnostic. Note the pattern then go to this web page and follow the instructions. http://support.dell.com/support/topics/global.aspx/support/dsn/en/tree?c=us&journalid=44B30B75976F11DBB4225D60633A6D93&l=en&s=gen&treeid=C85EECBE141F49CD9F3D7DE39329713B Let us know the outcome or if you have any other questions.
SOURCE: Dell 962
Just found this partial fix: "Try removing the color cartridge and try printing with the color cartridge out. If it gives you a message that the cartridge is missing, it will still allow you to print by clicking "continue". And from there, it will allow you to print black. I think it really is a problem with your color cartridge." From searching the net, this seems to be a major problem with no solution from Dell!
SOURCE: my dell a940 all in one printer no longer prints in color
Sometimes this happens with most printers i advice that you get hold of this software..called Virtual Printer it takes care of many of the printer problems...It wil really save you lot of time and hair!Atleast it woked for all of my 2 printers till now..
SOURCE: dell 922 does not recognize cartridge
Replaced B/W & color cartridges. Display indicates "color cartridge missing".
SOURCE: Color printer won't print color
Normal
0
Could have a corrupt driver.
Disconnect
the printer or at least be sure it is turned off. I'd do
both and when the CD software program asks you to connect the printer
to the USB port, do so and it should again work properly.
Hope this helps. Bud
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