GE Side by Side only dispenses crushed ice

Remove the ice cube tray assy, remove all the ice, save the cubes, wash the assy with warm water dry the assy, be sure the lever in the rear of this ice cube assy is moving and spring loaded, move the lever and it should snap back and return if so you know the unit is ok(the cube assy), now with the assy still out of the freezer close the freezer door and select crushed ice and push the pad where the glass normally hit to activate the ice cubes,if the operates and you here a thump and snap and hum most likely your ok,if not you could have a defective auger motor assy,but if you here all the sounds as decribed oped the freezer door and select cubed ice push actuator on despensor door with the freezer door closed, reopen and install the ice cube assy tray bucket assy,push it in firmley, and try it with some ice in the bucket you should be fine,if not replace auger motor assy..
nbcrca:)