Western Digital Elements powered by WD 320 GB External USB (WDE1U3200N) Hard Drive Logo
Posted on Apr 10, 2009
Answered by a Fixya Expert

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640 GB WD element hard drive has no power

When i plug my external into my laptop, the blue light doesnt come on. Therefore it wont read the hard drive. I know that there is power going through because my laptop charger in on the same multi plug. Therefore i am concluding its my hard drive. HOwever, it worked the day before then this morning, the external hard drive is not being read on my laptop when i plug the usb part in. what should i do?

  • drill1234 Apr 14, 2009

    it does not have a on or off switch. it is powered via a mains cable and yes it is plugged inand switched on as well. the blue light for some reason flashes for a second when i put the power cable into the wall and turn the wall switch on and then the blue light fades out. its like the power is not goin into my hard drive.

  • Anonymous May 21, 2009

    i have the exact same problem currently! i know mu power source works just fine, and my usb cord works as well, but when i try to power up the drive it flashes and fades! I have no clue on how to fix this problem, have you figured out a way?

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  • Posted on May 21, 2009
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I think you can just switch the drive into either another case or into the pc itself. but it might void you warranty.

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  • Posted on Apr 10, 2009
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Try it on a different USB port or on a different computer - is this hard drive powered via a mains cable ? If so is that plugged in and switched on as well ?
Also does the hard drive have an on off switch at the back or on it anywhere that needs turning on ?
Does this hard drive have a firewire port or another way of connecting to it ?

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Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea
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