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If you wipe over the control panel while the hob is switched on, settings may be changed. To avoid this, the hob has a function you can use to lock the control panel for cleaning. To activate: Remove the twist knob. An audible signal sounds. The ? indicator and the hob settings flash. The control panel is locked for 10 minutes. You can now wipe over the surface of the control panel without altering the settings.
To deactivate: Put the twist knob back on within 10 minutes. The control panel is unlocked. To end the function early, put the twist knob back on before the 10 minutes have elapsed.
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Hello. What the problem is a part in the cooktop that opens to let gas flow to the knobs as soon as they are turned on is bad and no gas coming to surface unit burners. This a safety feature that the German goverment(where Gaggenau is made) requires that part to prevent a gas leak when cooktop is off.
If the KEY lock is on (key botton flashes when switched on) ... touch AND HOLD the lock symbol for AT LEAST TWO seconds until it beeps, then hold the on/off button for AT LEAST 2 SECS.
If the CHILD lock is on ([L] on all displays when switched on), then:
1)Hold the on switch for TWO secs min (unit swtiches on) ...then
2) touch AND HOLD the + AND - for AT LEAST 2 secs
3) touch the - button once again.
gud day,not all models of ceramic hob have a child lock,check it 1st ur unit if have it,if we have,touch the circle w/sign of key to lock the ceramic for ur child,to unlock touch again.u see the ligth red is on it means the lock is in ON.easy to unlock even ur child by touching the key sign,for ur safety to not use ur unit,unplug the unit if it not use.
The heat has caused it to be stiff. Just apply steady pressure and it will lift off. Gaggenau is real good about making sure that if a part is screwed down that you can find the screw.
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