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most likely your problem is in the pump either the pump itself is bad or there is something jammed in it, remove and inspect pump replace with new one if necessary.
Under the agitator there is a rachet mechanism that works the agitator. If it is stripped, it will skip until the next good tooth.. when it fails entirely the agitater will stop going back and forth. Its nylon and age along with overloading hastens its dearg.. If you can get the parts you can replace it yourself without difficulty. There is a single bolt in the center of the agitator top . Remove and loft agiyator straight up.
Depending on type of washer, typical top load Maytag, motor turns in opposite direction for wash and spin. Your problem will no doubt be the transmission.
there should be a rubber washer with the bolt. if it is missing the bolt may back of during agitation. also the threads on the transimision may be stripped. Some Green lock tight found in most hard ware stores should help. the knocking noise is probably due the agitator coming loose.
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