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Anonymous Posted on Aug 21, 2013

The name on my gmail account was changed from my name to another name. How do I change the name back to my name? I don't want to start a new account. I have had the account for over 5 years. How do I go in and change the new name back to my name? Everyone is emailing me asking who Louise berner is???

1 Answer

Debbi's Sewing Machine Repair

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  • Google Master 7,365 Answers
  • Posted on Aug 21, 2013
Debbi's Sewing Machine Repair
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You will have to contact gmail customer service and find out why and how the name was changed and if your account has been hacked. try this link for help from gmail
http://www.contactcustomerservicenow.com/contact-gmail-customer-service/

3 Related Answers

Anonymous

  • 44 Answers
  • Posted on Dec 01, 2011

SOURCE: hacker got my gmail password & changed it. Now locked out.

Ask for password change. I think you have provided a secondary email. if not google will ask you for a secondary email in the password reset process. And you will have a new password.

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Anonymous

  • 239 Answers
  • Posted on Apr 23, 2009

SOURCE: 2 gmail accounts one is not working, plz help

hi ms.haansi go to gmail and in their login near to forget password option is their u click in that your 3 verify address like *********** name or fav hero name and your date of birth and *********** name or what ever ask question answer for that correctly after then u can get your password or chage

Anonymous

  • 1 Answer
  • Posted on Oct 16, 2009

SOURCE: my gmail acc. hacked,i know old passward of my gmail account

i forget an access database password,do u have any idea to reopen that file.Plz help

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I had a gmail account that I closed. Can I create a new gmail. account using the same user name?

Facing problems with your Gmail account and unable to login into your account. In this situation your account can be blocked or hacked by someone. These issues are arises when user forget password and want to rest it, you need to try online technical help for email account at Gmail Customer Support Phone Number USA or client can visit us our website "Emailhelpdesk" anytime. With the help of this website you can get best and updated reports that will help you to understand.

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I log into my g-mail account,another persons name & address keep appearing

HI Sharon,

Sounds like your email account with gmail has been hacked and under control by another person. However, im not sure about what you wrote about you logged into your email account by using your own email and password with gmail then ....what happened did you logged in successfully or not?
if you did logged in your gmail account successfully then after you logged in you see your profile name has been changed to another person name and so on the address also has been changed too then it definitely means your gmail account has been hacked by another person who did know your email address and password and that person logged into your gmail account and he or she changed your profile info and gain control to use your gmail account. This issues are not difficult all you need to do is logged in to your gmail account then on the upright conner you would see profile name of you or may be of another person name just click on it and click on MY ACCOUNT from there all you need to do is to review all of personal information and make correction back your your own profile. Once you finish to make correction then the last step is you MUST CHANGE YOUR GMAIL PASSWORD so that the hacker no longer can access your gmail account anymore.
Now you need to do a second step and this is very important it regarding why and how the hacker could gaining control of your gmail account because some of the computers you did use to get online and logged in to your gmail account ( it could be your home computer or laptop or it could be any computer outside your home but you did one time use it to check your email) Those computers or laptops you has used they has been infected by trojan or malware that is why the hacker could pull out your personal info such as email address or password. Now we are talking about your computer or laptop at home : to prevent those hacker again can gain control to access your computer without your knowledge so that they can pull out your new gmail password ! After you fix your gmail profile and change new gmail password you need to do next is to clean up and remove the virus, malware, trojan horse ....etc whatever it is which infected inside your computer. Then you will be safe.

If you can not do it by yourself ( to remove infected file on your computer) then you really need professional help to get your computer services by a computer tech.

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How do I change my screen name

Change your username If you use Gmail with your Google Account, it's not currently possible to change your Gmail username after you've registered unless you want to delete Gmail from your account and use a different, non-Gmail address for your Google Account. You can also create another Google Account with a different Gmail username.
If you don't use Gmail with your Google Account, you can change your account username to another email address at any time. Your username is the full email address you used to create your account.
To change the email address on your account, just follow these steps:
  1. Visit the Google Accounts homepage.
  2. Sign in to your account.
  3. Click Edit in the Email section.
  4. Enter your new email address and your current password.
  5. Click Save email address.
Once you've saved the change, you should receive a verification message at the email address you just entered. To complete the change, you'll need to click the verification link in this message. You should also receive a message at your old email address confirming that we've registered the change to your account. If you don't receive the verification email, check your spam folders or request a new email.
Note:
  • You can't change the email address on your account to an existing Gmail address, but we invite you to add a new Gmail address to your Google Account.
  • You can't change the email address on your account to an email address that's already associated with a Google Account.
  • If you want to make your alternate email address the new primary address, you'll first need to delete your alternate email address from the account.
  • The account username that you choose needs to be an active, valid email address that you can access.
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Google com

Try these steps:
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  • click on the icon (or your profile photo) in the opper RH corner and click on the "account" link
  • Under the "personal info" tab, click on "edit profile"
  • Click on the "edit" link under contact info to change phone number
  • As you scroll down, you'll see a box that says "details from Google Contacts". Click on the "edit" link to edit your name
Hope that helps!
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Go to:

https://www.google.com/accounts/Login

Log into the account you created. You should be now at the My Account page. You'll see a section called "My products". Next to that there's a little "Edit" link.

Click on that Edit link, and you should have an option to delete the account performanently.
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